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Payroll Operations Manager

2 months ago

Burlingame, California, United States Vaco Full time
Job Summary

Vaco is seeking a highly skilled Payroll Operations Manager to join their Controllers team. This role is based in San Francisco, with in-office work required three days per week (Tuesday, Wednesday, Thursday). The successful candidate will oversee accurate payroll processing and execute strategic initiatives, working directly with internal and external stakeholders.

Key Responsibilities
  • Payroll Operations: Provide exceptional service to clients by bringing payroll operations in-house, ensuring accurate and compliant pay.
  • Stakeholder Management: Collaborate effectively with HR and stakeholders, ensuring strong communication and resolving complex outstanding issues.
  • Process Improvement: Improve payroll operations efficiency and accuracy by evaluating the current ADP Workforce Now environment, including pay codes, security permissions, internal controls, tax compliance, and remediation.
  • Payroll Processing: Lead end-to-end payroll processing, implement compliant controls, and maintain the payroll system (ADP).
  • Reporting and Analysis: Develop and maintain payroll controls, identifying areas for improvement, and prepare custom reports from ADP, compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
  • Special Pay and Deductions: Manage special pay or deductions, including annual/special bonuses, relocation, reimbursements, and other supplemental wages.
  • Payroll Liabilities: Approve the calculation of payroll liabilities, including federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
  • Payroll Audits: Oversee and manage retirement plan audits (401K / PEP), review form 5500, workers compensation audit, and salary testing in conjunction with retirement plans.
  • Client Satisfaction: Maintain a high rate of client satisfaction through quality service, communicating changes and impacts to all stakeholders.
  • Compliance: Stay updated on changes impacting payroll processing and compliance with wage and tax laws, responding timely to federal, state, and local tax agencies.
Requirements
  • Education and Experience: Bachelor's degree and 10+ years of relevant payroll experience, with at least 5 years of experience managing staff (family office, wealth management industry experience preferred).
  • Certifications: Certified Payroll Professional (CPP) certification.
  • ADP Experience: ADP Workforce Now experience preferred.
  • Customer Service: Customer service mindset and professional demeanor.
  • Leadership: Proven leader who is thoughtful, collaborative, and purposeful while working in a demanding environment.
  • Communication: Ability to communicate effectively with all levels of employees, exercising a high degree of independent thinking and decision-making.