Customer Experience Growth Lead

About GustoGusto is a modern, online platform that supports small businesses in managing their teams. In addition to full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. The company serves more than 300,000 businesses across the United States.Our mission is to create a world where work empowers a better life,...

Company Overview">Base is a Customer Lifecycle Marketing platform, building the Customer-led Growth (CLG) category and ecosystem. Through journey tracking, automation, insights, and predictions, our platform helps companies refocus their efforts on their customer base and attribute growth to customer activations.">Estimated Salary">$80,000 - $120,000 per...

About PollyWe are transforming the mortgage industry with our innovative Product and Pricing Engine (PPE) , Loan Trading Exchange , and actionable data and analytics.Job DescriptionWe are seeking a skilled Customer Growth and Retention Expert to join our team.Your ResponsibilitiesBuild strong relationships with customers to drive growth and retentionLead...

About the RoleWe are seeking a seasoned Customer Experience Strategist to lead our efforts in delivering exceptional customer outcomes. As the Head of Customer Success, you will develop and implement a comprehensive strategy for driving growth, retention, and adoption.ResponsibilitiesStrategy Development: Design and execute a scalable and innovative strategy...

About the RoleWe are seeking an experienced Executive Director of Customer Growth to join our Employer Sales Team. This high-impact role combines equal parts people management, sales, relationship management leadership and customer satisfaction.Key Responsibilities:Lead a team: Manage a team of 6-8 Enterprise Customer Success Managers to successfully achieve...

About AmplitudeWe're a leading digital analytics platform that empowers businesses to create exceptional customer experiences. With over 3,200 customers worldwide, we help companies like Atlassian, Jersey Mike's, and Under Armour unlock the power of their products.At Amplitude, we value humility, ownership, and a growth mindset. Our team is passionate about...

We are seeking a seasoned Senior Growth Technology Lead to join our team at Aircall, a rapidly growing company that fuels accessible, transparent and collaborative communication.As a key member of our engineering team, you will play a vital role in developing and optimizing the technologies that drive our business forward. With a focus on scalability,...

At Adobe Inc., we're driven by a passion for empowering people to create and deliver exceptional digital experiences. We're seeking an experienced Digital Experience Growth Strategist to join our team.The ideal candidate will have a proven track record of successful product marketing experience, with a focus on defining and driving go-to-market strategies...

About the Role: As a Customer Lifecycle Growth Specialist at Base, you will be responsible for guiding prospects through their decision-making journey and transforming leads into enduring partnerships. With extensive product knowledge and understanding of our industry, you will communicate directly with prospects, understand their individual needs, and share...

Job Summary: As a Customer Success Manager at Pylon, you'll be responsible for delivering exceptional customer outcomes, providing product feedback, and driving business growth. You'll work closely with our sales team to ensure seamless onboarding, help customers get the most out of our platform, and develop scalable customer success processes.

Job OverviewSales Associate at Orangetheory:   Provide exceptional customer experiences as the first point of contact for guests and members.Responsibilities:   Answer phone calls, greet guests with enthusiasm and knowledge.   Work at the front desk, including handling member inquiries and resolving issues professionally.   Offer studio tours to...

As a Director of Customer Experience Management at Upland Localytics, you'll lead the charge in delivering exceptional customer experiences that drive business growth. With 7+ years of experience in customer-facing roles, preferably in SaaS and enterprise software, you'll excel in this position.About the RoleYou'll oversee CSM & Renewals teams within the CXM...

Reimagine the future of financial automation with BILL, a rapidly growing Fintech Company that empowers businesses to make smarter decisions and gain control of their operations.About UsWe believe in listening, learning, and leading, fostering collaboration and continuous growth. Our diverse and inclusive workplace values each person's unique skills and...

We are seeking a customer growth director to lead our customer success efforts. As the Customer Growth Director, you will be responsible for developing and executing strategies that drive customer adoption and expansion.Key Responsibilities:Develop and execute customer success strategies to drive customer adoption and expansionLead a globally distributed...

We are seeking a highly motivated Customer Experience and Sales Specialist to join our team in San Francisco, CA. As a key member of our sales team, you will be responsible for providing exceptional customer service, staying up-to-date on the latest technology and devices, and meeting sales goals.Company OverviewAT&T is a leading telecommunications company...

About the RoleAt Atlassian, we're driven by a shared goal to empower every team. As a Content Experience Lead Designer, you'll play a pivotal role in shaping the user journey for our Confluence product. Your expertise will help create seamless experiences across our solutions, integrating with Jira, Loom, and third-party apps.Key Responsibilities- Develop...

About UsCloudflare Inc. is on a mission to build a better Internet, empowering businesses and organizations to protect their online presence and accelerate their digital transformation. With one of the world's largest networks, we power millions of websites and applications, catering to diverse clients from individual bloggers to Fortune 500 companies.We...

Maximize value for customers and drive growth in our rapidly evolving television streaming service.About the RoleWe are seeking an experienced leader to develop and execute a comprehensive marketing strategy that aligns with our business goals. This role involves overseeing go-to-market execution, collaborating with product teams, and working with brand,...

Job OverviewOne Medical, a leading healthcare provider, is seeking a highly skilled Flex Member Support Specialist to join our team. This role offers an exciting opportunity to deliver exceptional patient experiences and contribute to the growth of our organization.About UsWe are a forward-thinking company that prioritizes quality care, accessibility, and...

OverviewMichaels is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. As a Customer Experience Team Lead at Michaels, you will play a key role in delivering exceptional customer service and driving business results.