Customer Experience Representative

5 days ago


San Francisco, California, United States Orangetheory Full time
Job Overview
Sales Associate at Orangetheory:
   Provide exceptional customer experiences as the first point of contact for guests and members.

Responsibilities:
   Answer phone calls, greet guests with enthusiasm and knowledge.
   Work at the front desk, including handling member inquiries and resolving issues professionally.
   Offer studio tours to showcase our facilities and services.
   Promote memberships to support the studio's growth and success.
   Follow up on prospective clients to nurture leads.
   Resolve member concerns in a timely and professional manner.

About the Role:
   This is a full-time position with opportunities for advancement within the company.
   The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for delivering exceptional customer service.

Compensation:
   Estimated annual salary: $45,000 - $60,000 depending on location and experience.

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