Human Resources Generalist

7 days ago


Charlotte, North Carolina, United States Beacon Hill Full time
Job Summary

We are seeking a highly skilled and detail-oriented HR Representative to join our team at Beacon Hill. As an HR Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and processing HR-related transactions in various systems.

Key Responsibilities
  • Customer Service: Answer calls, respond to emails, and provide timely resolutions to customer issues and concerns.
  • HR Transactions: Process HR-related transactions in PeopleSoft, Kronos, CRM, and other systems as necessary.
  • Leave Support: Provide support for various leave types, including Short-term Disability, Long-term Disability, Workers Compensation, and others.
  • Benefits and Onboarding: Assist with benefits eligibility and enrollment guidance, onboarding administration, and document tracking and retention.
  • Time Management: Manage time effectively to ensure timely resolutions and adherence to Service Level Agreements.
  • Accuracy and Confidentiality: Demonstrate the highest degree of accuracy, courtesy, confidentiality, and professionalism in resolving customer issues.
About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We are committed to providing exceptional service and support to our clients and employees.



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