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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their storage needs.
- Storage Unit Management: Conduct daily storage unit inspections, confirm inventory, and ensure spaces are ready to rent.
- Cash Handling: Audit cash drawers, make bank deposits, and maintain accurate financial records.
- Communication: Maintain open and effective communication with customers, colleagues, and management to ensure seamless operations.
- Physical Requirements: Ability to transport, lift, and move items weighing up to 35 pounds, and spend up to 50% of time in outdoor environments.
- Experience: Previous experience in customer service, sales, or a related field is required.
- Transportation: Valid driver's license and reliable vehicle for travel between work locations and other work-related business.
- Qualifications: Ability to work independently, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
- Competitive Pay: Earn a competitive hourly rate with opportunities for performance-based bonuses.
- Benefits: Eligibility for full-time benefits, including medical, dental, vision, 401k, paid time off, and more.
- Professional Growth: Opportunities for career advancement and professional development within our company.
Public Storage is a leading provider of self-storage solutions, committed to delivering exceptional customer service and creating a positive work environment for our employees. We are proud to be recognized as a Great Place to Work and offer a supportive and inclusive culture.
