Event Management Specialist
2 weeks ago
About Us:
Founded in 2011, we emerged from a need for better dining options for office workers in Chicago. Our innovative approach transformed the workplace dining experience by introducing rotating popup restaurants directly within office spaces. Today, we proudly serve over 100 million meals across 45 cities, driven by our commitment to quality and community engagement.
Your Role:
As an Event Management Specialist, you will be the primary on-site liaison for our clients, their staff, and our network of restaurant partners. Your responsibilities will include:
- Acting as the main point of contact for client inquiries and ensuring seamless communication.
- Delivering exceptional customer service consistently to enhance the dining experience.
- Coordinating with restaurant teams to ensure setups are organized, clean, and visually appealing.
- Providing on-site support to swiftly address any issues that arise.
- Conducting audits of restaurant partners to maintain high service standards.
- Resolving challenges related to restaurant arrivals, order discrepancies, and on-site technology.
- Becoming proficient with our technology and operational procedures.
- Collaborating with the Operations Manager to escalate issues as needed.
Ideal Candidate:
We are looking for someone who:
- Has a passion for customer relations and excels in service-oriented roles.
- Exhibits a friendly demeanor and enjoys engaging with diverse individuals.
- Demonstrates resourcefulness and composure in high-pressure situations.
- Is detail-oriented and possesses strong organizational skills.
- Is comfortable using technology and adapting to new tools.
- Seeks a stable part-time position during weekday hours.
- Has prior experience in catering, serving, or event coordination.
What We Offer:
We provide a competitive compensation package, including:
- Hourly wages ranging from $23 to $24, based on experience.
- A monthly stipend for mobile phone expenses.
- A 401k Retirement Savings Plan with company matching.
- Paid time off to promote work-life balance.
- Pre-tax benefits for commuting expenses.
- Opportunities for career advancement within our organization.
- Networking prospects with local restaurant partners.
We are an equal opportunity employer and encourage all qualified candidates to apply.
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