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Event Management Specialist

2 months ago


Santa Ana, California, United States Fooda Full time
Position Overview

About Us:
Founded in 2011, we revolutionized the way office workers experience dining by introducing a unique concept of rotating popup restaurants within workplaces. Our mission is to bring the vibrant local restaurant scene directly to employees, enhancing their workday with delightful culinary options. With operations spanning 45 cities and over 100 million meals served, we are committed to providing exceptional food experiences at various locations including offices, hospitals, and schools.

Your Responsibilities:

  • Act as the main on-site liaison for our clients, their staff, and our network of restaurant partners.
  • Maintain a consistent high-quality customer experience throughout all interactions.
  • Assist restaurant partners with on-site logistics, ensuring setups are organized and visually appealing.
  • Deliver on-site customer support to address and resolve any issues swiftly.
  • Conduct audits of restaurant partners to uphold service excellence and consistency.
  • Address challenges such as late arrivals or order discrepancies effectively.
  • Become proficient with our technology and standard operational procedures.
  • Communicate with the Operations Manager regarding any significant issues that require escalation.

About You:

  • You have a passion for building customer relationships and excel in service-oriented roles.
  • Your friendly demeanor and high energy make you a joy to work with.
  • You possess resourcefulness and the ability to remain calm under pressure, finding solutions efficiently.
  • Your organizational skills and attention to detail are top-notch; a Type-A personality is advantageous.
  • You are comfortable using technology and adapting to new tools.
  • You seek a reliable part-time position during weekday hours, specifically from 10 AM to 2 PM.
  • Experience in catering, serving, or event management is preferred.

What We Offer:

  • Competitive hourly wages ranging from $23 to $24, depending on experience.
  • Monthly stipend for mobile phone expenses.
  • 401k Retirement Savings Plan with company matching contributions.
  • Paid time off for personal needs.
  • Pre-tax benefits for commuting expenses.
  • Opportunities for long-term career advancement within our organization.
  • Networking opportunities with local restaurants for professional growth.

Applicants must be authorized to work in the United States on a full-time basis. We appreciate your interest.

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