Customer Service Representative

5 days ago


Albuquerque, New Mexico, United States FASTSIGNS® of Albuquerque, NM - Downtown Full time
Job Description

**About the Role**

We are seeking a highly motivated and sales-driven individual to join our team as a Customer Service Representative at FASTSIGNS® of Albuquerque, NM - Downtown. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities:

  • Sales and Business Development: Utilize consultative selling skills to identify and pursue new business opportunities, and develop and maintain a database of qualified leads.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve customer satisfaction issues in a timely and professional manner.
  • Marketing and Promotion: Execute various marketing functions, including database mailings, thank-you cards, and press releases, to promote our products and services.
  • Administrative Tasks: Assist with reports, close-out, invoices, and required paperwork, and maintain an attractive retail environment.

Requirements:

  • Education: High school diploma or GED required.
  • Experience: At least three years in retail or inside sales with excellent customer service experience.
  • Sales Skills: Proven record of consistently hitting or exceeding sales targets or quotas.
  • Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Technical Skills: Proficient computer and internet skills, including Microsoft Office suite.

What We Offer:

As a Customer Service Representative at FASTSIGNS® of Albuquerque, NM - Downtown, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package, and the chance to develop your sales and customer service skills.



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