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Customer Service Representative Opportunity

2 months ago

Albuquerque, New Mexico, United States NORC at the University of Chicago Full time

About NORC at the University of Chicago

NORC at the University of Chicago is a leading research organization dedicated to driving innovation and improvement in society. We are seeking talented individuals to join our team as Customer Service Representatives.

Job Summary

We are looking for customer-focused professionals to join our team in a Customer Service Representative role. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and stakeholders.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Customer service experience in a call center or similar environment

What We Offer

NORC at the University of Chicago offers a competitive salary and benefits package, as well as opportunities for professional growth and development.