Billing and Collections Specialist for Residents
1 week ago
Position: Billing and Collections Specialist for Residents
Company: Phoebe Ministries
Join our dedicated team at Phoebe Ministries as a Full-time Billing and Collections Specialist for Residents. We are committed to enhancing the lives of seniors and providing exceptional service within our long-term care facilities.
At Phoebe, we value our employees and recognize their vital role in fulfilling our mission. Our facilities are designed to provide a welcoming and modern environment, maintaining high standards of excellence for all staff members.
Benefits and Perks:
- Generous Paid Time Off, with the option to sell back unused time biannually
- Comprehensive Benefits Package, including Health, Dental, Vision, and Life Insurance
- Tuition Assistance Programs
- Recognition Programs and Service Awards
Key Responsibilities:
The Billing and Collections Specialist for Residents will work closely with residents and their families to provide education on insurance coverage and associated costs. This role involves:
- Reconciling daily census for all skilled nursing facility (SNF) residents and confirming insurance coverage.
- Generating monthly invoices for all SNF residents and overseeing private pay and miscellaneous cash transactions.
- Conducting risk assessments for current SNF residents to evaluate Medicaid eligibility.
- Managing all aspects of Private Pay Collections and Accounts Receivable.
- Delivering outstanding customer service by addressing inquiries promptly and effectively.
Qualifications:
- High School Diploma or equivalent.
- Preferred experience of at least one year, though not mandatory.
- Strong skills in reading, writing, grammar, and mathematics; proficient in word processing and data entry.
- Familiarity with SNF resident registration, billing processes, accounts receivable, cash management, industry regulations, and insurance benefits.
- Ideal candidates will thrive in a positive, customer-focused environment and embody the values of our organization.
Phoebe Ministries is proud to be an Equal Opportunity Employer. We celebrate diversity and are dedicated to fostering an inclusive workplace for all employees.
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