Insurance Agency Receptionist
2 weeks ago
Markus Smith - State Farm Agent is seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for clients, providing exceptional service and ensuring a positive experience.
Key Responsibilities- Client Greeting and Support: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Appointment Scheduling and Office Communications: Manage appointment scheduling and office communications to ensure seamless operations.
- Customer Service and Record Management: Assist in handling incoming inquiries and maintaining accurate customer records.
- Sales Conversations and Insurance Solutions: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Administrative Support: Provide excellent customer service, follow up on client needs, and support the team with various administrative tasks and projects.
- Previous Experience: Previous experience in a receptionist or customer service role.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with clients and team members.
- Organizational and Multitasking Abilities: Strong organizational and multitasking abilities to manage multiple tasks and priorities.
- Comfort with Sales Conversations: Comfortable with engaging in sales conversations and identifying opportunities to offer insurance solutions.
- Basic Computer Skills: Basic computer skills, including Microsoft Office and CRM systems.
- Competitive Salary: Competitive salary and bonus structure based on performance.
- Flexible Schedule: Flexible schedule to accommodate your needs.
- Opportunity for Advancement: Opportunity for advancement and professional growth within the company.
- Training and Development: Ongoing training and development to enhance your skills and knowledge.
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