Insurance Assistant

3 weeks ago


Oak Park, Illinois, United States Dukes Insurance Agency Full time
Job OpportunityAt Dukes Insurance Agency, we are seeking a highly skilled and detail-oriented Insurance Assistant to provide exceptional support to our Account Managers. This is an exciting opportunity to join our team and contribute to the success of our clients.Key Responsibilities
  • Provide administrative support to Account Managers, including certificate, endorsement, and policy management.
  • Develop a thorough understanding of our insurance products and policy schedules.
  • Access customer accounts and policy schedules to ensure accuracy and completeness.
  • Review policies for errors and inconsistencies before distribution.
  • Respond to customer inquiries and provide excellent customer service.
  • Perform filing and data entry tasks as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field is preferred.
  • Ability to learn and understand insurance products and policy schedules.
  • Excellent communication and interpersonal skills.
  • Basic computer skills and high-level typing skills.
  • Knowledge of telephone and call forwarding systems.
About UsDukes Insurance Agency is a reputable commercial insurance brokerage dedicated to providing exceptional service to our clients. We are committed to building long-term relationships and delivering tailored solutions to meet our clients' needs.
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