Client Relations Executive Assistant

1 week ago


Oak Park, Illinois, United States Dukes Insurance Agency Full time
Job Overview

We are seeking a dedicated Client Relations Executive Assistant to support our Account Managers at Dukes Insurance Agency. The ideal candidate will possess a warm and professional attitude, strong communication abilities, and a commitment to delivering high-quality work.

Key Responsibilities:

  • Collaborate closely with Account Managers and the agency Owner, assisting with Certificates, Endorsements, and Policies as required.
  • Acquire knowledge of the agency's insurance offerings.
  • Manage customer accounts and policy documentation.
  • Thoroughly review Policies for errors prior to distribution to clients.
  • Handle incoming calls efficiently.
  • Maintain organized filing systems.

Qualifications:

  • High school diploma or equivalent.
  • Prior experience in customer service is preferred.
  • Eagerness to learn about insurance products and policy documentation.
  • Professional and approachable demeanor.
  • Strong communication and interpersonal skills.
  • Basic proficiency in computer applications.
  • Proficient typing skills.
  • Familiarity with telephone systems and call management.
About Dukes Insurance Agency

Dukes Insurance Agency is a reputable commercial insurance brokerage dedicated to providing exceptional service and support to our clients.



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