Assistant Manager

8 hours ago


White Plains, New York, United States EssilorLuxottica Full time
Job Title: Assistant Manager - LensCrafters

At EssilorLuxottica, we're committed to delivering exceptional eye care experiences to our customers. As an Assistant Manager at LensCrafters, you'll play a key role in leading our team to achieve this goal.

Key Responsibilities:
  • Deliver quality and improvement to exceed key performance indicators (KPIs): Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score, and Current year objectives.
  • Support store business plans to maximize sales and profit.
  • Partner with the store manager to lead and develop the team.
  • Deliver clear, constructive, timely feedback and partner with the Store Manager on development.
  • Execute visual directives and maintain store appearance.
  • Maintain positive working relationships with doctors.
  • Promote team compliance to all policies.
  • Perform administrative duties.
  • Work a flexible schedule, including nights and weekends.
Requirements:
  • High School graduate or equivalent.
  • 1+ year(s) management/supervisory experience with direct reports.
  • Knowledge of retail operations, processes, and policies.
  • Strong basic math skills.
  • Familiarity with cash register, computers, and calculators.
  • Must have a strong command of the English language for all written correspondence and oral communication.
  • Strong communicator and listener.
  • Demonstrated high-level of selling skills.
  • Proven ability to problem solve.
Preferred Qualifications:
  • College degree or equivalent.
  • Previous experience in leadership position within retail and customer service industry.
  • Knowledge of basic optics.
  • Knowledge of current store merchandise.
  • State licensure (if applicable) and/or ABO Certification in non-licensed states.
  • Brand Final Inspector Certification.
  • Brand Quality, Fitting & Adjusting Program.

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.



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