Linux Infrastructure Specialist
2 weeks ago
Position Title: Linux Infrastructure Specialist (Computing Systems Professional 1)
Organization: ISD-PS Programmatic Services
Overview:
The Infrastructure Service Division is in search of a motivated and client-oriented Computing Systems Professional 1 to join the Programmatic Services Group, specifically the Linux Server team. This division comprises a diverse group of around 85 experts, technicians, and students dedicated to providing desktop and server support across various computing environments.
Key Responsibilities:
The selected candidate will collaborate with a team to assist clients at multiple locations, engaging in a range of system administration tasks for servers and workstations, which include but are not limited to:
- Supporting Linux/UNIX servers and desktop systems.
- Installing, configuring, maintaining, and troubleshooting servers, workstations, and network issues in a mixed environment.
- Implementing and managing Linux solutions tailored to client workstation needs.
- Supporting server/client virtual environments.
- Addressing customer support inquiries and fulfilling requests through both remote and onsite assistance.
- Diagnosing and resolving network issues, including file sharing and authentication problems.
- Effectively communicating technical information to both technical and non-technical audiences.
Essential Requirements:
- Fundamental knowledge of Red Hat Linux, including command-line interfaces and basic commands.
- Basic understanding of enterprise configuration management tools.
- Proven troubleshooting capabilities with workstations and servers.
- Strong interpersonal and customer service skills to ensure positive interactions with clients.
- Eagerness and ability to independently learn new technologies.
- Proficient in accurately documenting tasks and processes to maintain clear records.
Preferred Qualifications:
- Experience in scripting automated tasks (e.g., Python, Java, C shell, Bash).
- Familiarity with formal ticket management systems, such as ServiceNow.
- Knowledge of NIST guidelines and standards.
- Experience with VMware, vSphere, and/or vCenter.
- Active DOE Q-clearance.
Commitment: Regular appointment employees are expected to maintain a period of continuous service in their current role to be eligible for other positions within the organization.
Additional Information:
Employment with the organization requires a favorable decision by NNSA regarding suitability under NNSA Supplemental Directive. A new-employment drug test is mandatory, and the organization maintains a substance abuse policy that includes random testing.
Equal Opportunity: The organization is an equal opportunity employer, committed to a diverse and inclusive workforce. All employment practices are based on qualifications and merit.
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