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Human Resources Partner II

2 months ago

Arlington, Virginia, United States Management Sciences for Health Full time
About this role:

The Human Resources Partner serves as a key liaison between Human Resources, Supervisors/Managers, and employees on human resources services and needs. This role collaborates with organization leaders, Project Directors/COPs, and other global MSH staff on policies and procedures, compliance, compensation & benefits, performance management, and employee relations issues.

The HR Partner consults and maintains unit operations for both domestic and overseas-based staff, including management of domestic and international employee relations cases, benchmarking and constructing project/country-based benefits, policies, and procedures, employment/policies and practices, performance management, and worker's compensation.

This role performs employee orientations of domestic and project employees, conducts exit interviews, and monitors and analyzes turnover statistics/information and their impacts and indicators.

Responsibilities:Technical Capacity (40%):
  • Provide strategic, high-quality, and timely human resources services to internal clients in the areas of recruitment, benefits, policy development, compensations, and employee relations aligned with MSH policy and standards.
  • Offer feedback and advice constructively on work products and provide input to procedures, processes, reports, and other documents.
  • Expand knowledge in primary discipline, demonstrate understanding of the interdisciplinary nature of international development, and develop solutions for program development, strategy plans, and program decisions.
  • Research and investigate problems related to Global HR, including but not limited to employee relations, benefits, and compensation, and policy development.
  • Assist in investigating and reviewing employee complaints and researching MSH policies and/or applicable US/local law(s).
  • Oversee the administration of HR tools and resources, ensuring managers and MSH leaders are informed and updated of availability and use.
  • Track and report on employee complaints, harassment issues, and potential legal claims.
  • Maintain employee engagement through employee surveys and focus groups.
  • Advise supervisors/managers and employees on company policies, procedures, compensation, and benefits.
  • Provide guidance to staff on employment life cycle for assignments, domestic and international hires, transfers, and trainee programs, including immigration and visa processing, global mobility logistics & relocation, and allowances.
Risk Management:
  • Investigations, Employee Relations, and Compliance (40%):
  • Conduct investigations in accordance with MSH Investigations Manual and tools, responding to HR audit queries and preparing audit recommendations.
  • Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements, maintaining records, and representing the organization at hearings.
  • Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees, scheduling management conferences with employees, hearing and resolving employee grievances, counseling employees and supervisors.
  • Work closely with local attorney, HO Legal Unit to manage employee relation issues, closeout, and startup in line with the local labor laws.
  • Review employee contracts and templates to ensure they are in compliance with applicable policies and laws.
  • Review templates and HR communications to ensure information is accurate and updated.
  • Understand and articulate compliance issues related to human resource for foreign assistance programs and the applicable regulations and US/local law in the areas of global employment, including but not limited to benefits, leave, social contributions, terminations, and severance.
  • Manage the administration and coordination of available resources for this information.
  • Educate staff and ensure adherence to timely filing of benefits claims and reporting requirements associated with DBA and/or Foreign Worker's Compensation Coverage.
  • Assist project teams and others to interpret policies, procedures, and/or applicable government/client regulations.
Customer Service:
  • Respond to staff requests in a timely and professional manner.
  • Communicate effectively, listen carefully, and create solutions in line with the applicable law, regulations, and/or policies and procedures.
  • Build rapport with staff via feedback and interact that create 'buy-in' of the initiatives and programs.
  • Design and disseminate communication to educate and improve employee workplace.
Business Development:
  • Promote MSH by active participation in external events, networking, articulation of MSH's past and present portfolio, and effectively represent the company's history, values, and standards.
  • Actively participate and assist proposal teams on various issues, including coordination of benefits cost, or recruitment roles, and/or drafting of personnel sections organization structure.
  • Assist in developing or supervising licensing, subcontracting, or teaming arrangements with local firms as delegated.
QUALIFICATIONS:

MSH employs people of passion, seeking individuals who dream of a better world. We look for professionals who combine experience, local knowledge, and an understanding of international best practices.

Education:

  • Bachelor's degree required.
  • Master's degree preferred, or equivalent combination of education and work experience in a relevant technical competency area, preferably in the area of human resources.

Experience:

  • Minimum of eight years of experience with three to five years focused on Global Human Resources.
  • Strong experience leading employee relations cases and behavioral and ethics investigations in diverse cultures.
  • Strong HR generalist background.
  • Minimum of three to five years of project management, staff supervision, and strong understanding of administrative needs related to human resources functions.

Knowledge and Skills:

  • Strong verbal and written communication skills.
  • Strong understanding of foreign assistance programs and donors.
  • Ability to work effectively in a team or independently.
  • Knowledge and fluency with administrative, accounting, and finance systems and practices.
  • Strong interpersonal and presentation skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
  • Demonstrated ability to successfully coordinate HR activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
  • Ability to competently assess priorities, manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines.
  • Demonstrated skills planning, conducting, and reporting on behavioral and ethics investigations, and employee relations cases.
  • Fluency in foreign language preferred, specifically in French or Spanish.

Competencies:

  • Navigating the Environment: Perspective, dealing with ambiguity.
  • Ensuring Delivery of Results: Functional/Technical Skills, Client Focus, Managing Through Systems, Measuring Work, Information Sharing, Process Management, Priority Setting, Problem Solving, and Timely Decision Making.
  • Core Personal Competencies: Ethics and Values, Integrity and Trust, with strong Listening, Presentation, Writing, and communication skills. Demonstrated computer skills; knowledge of appropriate methods for data analysis and reporting.

Physical Demands:

  • Be able to perform basic office operations - keyboard use, pulling drawers, lifting papers.

Ability to travel for short-term assignments (up to eight weeks per year).

The expected salary range for this position is: $110,000.00 to $140,000.00 annually (U.S. locations only).

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick, and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term, and long-term disability, 401(k) plan, Flexible Spending Account, among others.

The selected candidate will be able to work remotely in a country where they are authorized to work and MSH is registered.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements.

MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran, and disability status.

In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.