Community Health Advocate

1 month ago

Jamaica, New York, United States Community Health Action of Staten Full time
Job Title: Community Health Advocate

Community Health Action of Staten Island (CHASI) is seeking a highly motivated and compassionate Community Health Advocate to join our team in Queens. As a Community Health Advocate, you will play a vital role in enhancing care engagement, improving HIV health outcomes, and promoting the well-being of individuals living with HIV/AIDS in Queens and Staten Island.

Job Summary: The Community Health Advocate will be responsible for delivering non-medical case management and food nutrition education to clients enrolled in our Ryan White Support Services program. This program addresses unmet social service needs that have hindered access to and engagement in HIV and other essential medical care.

Key Responsibilities:

  • Complete assessments and develop a coordinated service plan with clients, their families, and the care team.
  • Document client progress and monitor treatment adherence.
  • Collaborate with Health Educators and Peer Advocates to identify appropriate health education services for clients.
  • Manage the Healthy Food Security intervention, providing nutrition counseling/education, grocery gift cards, and developing a food security plan.
  • Maintain updated case records through the agency's EMR in accordance with HRSA-defined services, agency standards, and regulatory requirements.
  • Accompany clients to medical appointments and community agencies for support and advocacy.
  • Assess treatment adherence and address barriers as they arise.
  • Provide accompaniments to clients to encourage treatment adherence.
  • Conduct community outreach for newly enrolled clients and those who may become lost-to-contact with the program.
  • Reassess client needs, including Self-Management Assessments and program eligibility.
  • Coordinate with Service Providers and provide critical feedback to team members.
  • Actively participate in case conferences, clinical supervision, and individual supervision.
  • Meet all CHASI and funder training requirements.
  • Perform all functions in alignment with CHASI's Mission, Vision, and Core Values.
  • Other duties as assigned.

Requirements:

  • High school diploma or equivalency required.
  • At least 2 years of related experience in substance use disorders, HIV, and/or mental health settings required.
  • Strong socio-cultural identification with the target population.
  • Some college, Associates, or bachelor's preferred.
  • Bilingual (English/Spanish) preferred.

Competencies:

  • Computer literacy in Microsoft products: TEAMS, Outlook, etc., and ability to navigate the internet.
  • Knowledge, understanding, and ability to communicate HIV progression, treatments, and adherence strategies.
  • Knowledge and understanding of care management principles and documentation.
  • Can actively listen to feedback and apply that feedback accordingly.
  • Compose documentation, emails, and other communications that are clear, accurate, and well-organized.
  • Understand and convey information and instructions so that the message accomplishes its intended purpose clearly with colleagues, clients, and external parties.
  • Work harmoniously with others to accomplish objectives, gaining the cooperation and respect of others in the process.
  • Show up professionally each day within the context of expectations of their work environment.
  • Work independently following receipt of instructions on a task.

Equal Opportunity Employer: CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities are strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or marital status.

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