Logistics Operations Coordinator

4 days ago


Santa Clara, California, United States Phoenix Ventures Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Logistics Warehouse Clerk at Phoenix Ventures. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse and logistics processes.

Key Responsibilities
  • Capacity Planning and Scheduling: Ensure timely, high-quality, and cost-effective scheduling through optimal organization and management of day-to-day operations (short- to medium-term capacity planning per week).
  • Customer Relationship Management: Maintain and expand existing customer relationships and targeted customer communication through friendly and service-oriented communication.
  • Order Processing and Shipping: Process and book goods receipts and shipments from customer orders, create shipping documents, and support driver dispatch.
  • Inventory Management: Order control in the warehouse management system and systematic order tracking, processing of complaints and returns, participation in inventory work and stock checks, and stock bookings in the warehouse management system.
  • Export Transactions and Customs: Process and manage export transactions including customs declarations and documentation, checking delivery dates and delivery documents, and acceptance and coordination of appointments with customers and transport companies.
Requirements
  • Commercial Apprenticeship: Completed commercial apprenticeship in the field of forwarding and logistics or equivalent experience.
  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Attention to Detail: High level of attention to detail and accuracy, with the ability to maintain high standards of quality and productivity.


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