Family Support Specialist

4 days ago


Rochester, New York, United States CCSI Full time
Family Partner Job Description

Coordinated Care Services, Inc. (CCSI) is seeking a dedicated Family Partner to join our team. As a Family Partner, you will play a vital role in providing essential support services to families navigating multiple child-serving systems.

Key Responsibilities:

  • Assess risk factors and determine the most appropriate level of support for families
  • Meet with parents at mutually agreed-upon times and locations to identify strengths, needs, and potential services
  • Support parents in engaging identified services, including modeling, discussions, coaching, and skill-building
  • Consult with other team members regarding available service options and eligibility criteria
  • Maintain connections with parents as long as needed and mutually agreed upon
  • Attend regular supervisory meetings and participate in educational opportunities
  • Participate in meetings and community events, as needed

Requirements:

  • High school diploma/GED or equivalent education and work experience
  • Demonstrate 'lived experience' as a parent or primary caregiver who has navigated multiple child-serving systems
  • Previous experience working with youth and their families is highly desirable
  • Bi-lingual (Spanish/English) is preferred
  • Satisfactory completion of all required background screenings
  • Valid NYS Driver's License and/or access to reliable transportation

About CCSI:

CCSI is a leading provider of program management services, consulting, and operational support to local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond. Our mission is to help people and communities, and we prioritize employee voice and equity to ensure a positive work environment.

What We Offer:

  • Market-competitive compensation
  • An award-winning employee benefits program
  • A commitment to racial equity and anti-racist practices
  • Continuous professional development opportunities
  • A voice in shaping our diverse company culture

Equal Employment Opportunity:

CCSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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