Restaurant Operations Manager
2 days ago
Beatrix is a neighborhood coffeehouse, restaurant, and meeting place that offers healthy and delicious menu options, in-house pastries, and signature cookies.
Job OverviewWe are seeking an experienced Assistant General Manager to join our team at Beatrix Oak Brook. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional guest service, and leading a high-performing team.
Responsibilities- Ensure day-to-day business operations run smoothly and efficiently.
- Assist with training, recruiting, and HR duties, as well as financial statement preparation and customer service inquiries.
- Organize and supervise daily opening and closing shifts, ensuring an exceptional guest and employee experience.
- Provide guidance and leadership to hourly and management teams, fostering our Culture of Caring.
- Respond promptly and effectively to guest and employee needs and feedback.
- Assist in managing costs, driving sales, and growing the business in support of financial goals.
- Partner with the General Manager and management team to interview, hire, onboard, train, supervise, and develop all BOH employees and teams as needed.
- Perform regular and ad hoc inventories of food, beverage, and restaurant supplies, track high-cost items, and place orders.
- Model and promote teamwork across all teams.
- Use tact and good judgment when dealing with challenges related to guests, vendors, and employees, responding with patience and courtesy.
- Work a variety of days and shifts, including early mornings, late nights, and weekends, with or without overnight travel, as needed.
- 5+ years of restaurant management experience.
- 2+ years of AGM experience in a full-service restaurant.
- Skilled in leading and developing teams.
- Experienced with inventory and BOH systems.
- Quarterly bonus.
- Blue Cross Blue Shield medical insurance.
- Dental and vision insurance.
- Domestic partner benefits.
- Paid time off.
- 401(k) plan.
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