Restaurant Operations Manager
4 days ago
Antico Posto is a renowned Italian cafe and wine bar located within Oakbrook Center.
OverviewAntico Posto is Seeking a Seasoned Restaurant Operations Manager
We are a culinary-driven company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 100+ locations, supported by our Culture of Caring. If you're ready to be a part of what we do next, then explore your possibilities at Lettuce
Responsibilities- Ensure seamless day-to-day business operations
- Assist with training, recruiting, HR, and administrative duties; assist with financials and statement preparation; and provide exceptional customer service
- Organize, run, and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
- Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
- Respond promptly and effectively to guest and employee needs and feedback
- Assist in managing costs, driving sales, and growing the business in support of financial goals
- Partner with management to interview, hire, onboard, train, supervise, and develop all BOH employees and teams as needed
- Perform regular and ad hoc inventories of food, beverage, and restaurant supplies and track high-cost items; place food, beverage, and restaurant supply orders; and accept and inspect deliveries
- Model and promote teamwork across all teams
- Use tact and good judgment when dealing with challenges pertaining to guests, vendors, and employees, and respond with patience and courtesy
- Work a variety of days and shifts (including early mornings, late nights, and weekends) at multiple sites with or without overnight travel, as needed
- 5+ years of restaurant management experience
- 2+ years of AGM experience in a full-service restaurant
- Skilled in leading and developing teams
- Experienced with inventory and BOH systems
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