Records Management Associate

1 week ago


Downers Grove, Illinois, United States CorVel Corporation Full time

The Document Processing Specialist plays a crucial role in overseeing the quality and efficiency of our invoice and medical bill processing for clients. Responsibilities may include receiving, organizing, and preparing client correspondence for digitization; utilizing high-speed scanners to convert documents into electronic formats; conducting thorough quality assessments on data records linked to these documents; managing electronic files in accordance with our product standards; ensuring timely delivery of processed materials to clients; and making outbound calls to healthcare providers for demographic verification.

This position offers a hybrid work environment.

KEY RESPONSIBILITIES:

Efficiently identifying and categorizing incoming faxes to the correct files on a daily basis Scanning physical documents and completing the imaging workflow Following established document destruction protocols Complying with HIPAA and other regulations regarding sensitive information Processing data by compiling, coding, categorizing, and verifying information Converting original two-sided documents into single-sided copies Sorting and managing incoming paper correspondence Classifying documents or electronic content based on attributes such as type and function Retrieving digital images as needed Safely operating data capture equipment Utilizing data capture technology to integrate digitized documents into the document management system Conducting searches in electronic databases or manual sources for required information Adhering to established procedures and knowing when to escalate issues for further review Managing high volumes of work while maintaining quality, productivity, and timeliness Performing additional tasks as assigned

REQUIRED SKILLS & QUALIFICATIONS:

Strong written and verbal communication abilities Proficiency in Microsoft Office applications Capability to work both independently and collaboratively Exceptional attention to detail, organizational skills, and time management Adaptability and willingness to learn in a dynamic environment

EDUCATION & EXPERIENCE:

High school diploma or equivalent Preferred: Six months of experience in a customer service or office environment For specific departments: valid driver's license and clean driving record may be required For certain roles: comfort with making regular outbound calls for demographic verification

COMPENSATION:

CorVel employs a market-based compensation strategy, and salary ranges may vary based on location. Pay rates are determined by factors such as local minimum wage laws, geographic differentials, job-related skills, experience, qualifications, internal equity, and market conditions. Salary ranges are subject to change.

For roles with levels (I, II, III, Senior, Lead, etc.), new hires may be assigned to a different level based on assessments during the interview process, which will consider experience, qualifications, and overall fit for the position. This level may influence the salary range, and adjustments will be discussed during the offer process.

Pay Rate: $22.36 per hour

A comprehensive list of benefits can be found on the CorVel website.

About CorVel Corporation

CorVel Corporation is a recognized leader in providing innovative risk management solutions across various industries, including workers' compensation, auto, health, and disability management. Established in 1987 and publicly traded since 1991, we prioritize investment in our workforce and technology to deliver integrated solutions to our clients. With over 4,000 employees nationwide, we foster a culture rooted in our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT).

Our benefits package for full-time employees includes Medical (HDHP) with Pharmacy, Dental, Vision, Long-Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, maintains a drug-free workplace, and complies with ADA regulations as applicable.

#LI-Hybrid



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