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    Denver, Colorado, United States White Lodging Full time

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    1 month ago

    Denver, Colorado, United States Homewood Denver DT Cvt Ctr Full time

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    Denver, Colorado, United States White Lodging Full time

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  • Front Desk Associate

    3 weeks ago

    Denver, Colorado, United States Jewish Community Center of Denver Full time

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Front Desk Supervisor

2 months ago

Denver, Colorado, United States Denver Co Full time
Job Overview

As a Front Desk Supervisor at the SpringHill Suites Denver Downtown, you will be responsible for ensuring the efficient operation of the front office, providing exceptional customer service, and leading a team of front desk staff.

Key Responsibilities
  • Supervise and train front desk staff to ensure excellent customer service and hospitality
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Manage front office operations, including check-in and check-out procedures, room assignments, and guest accounts
  • Maintain accurate records and reports, including guest information, room inventory, and financial transactions
  • Collaborate with other departments to ensure seamless guest experiences
Requirements
  • High school education or equivalent experience
  • 1+ year of experience in a related position, preferably in the hospitality industry
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of hotel front office procedures and computerized systems
What We Offer
  • A fun and dynamic work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A free monthly RTD EcoPass and discounted hotel rates
  • A comprehensive training program to help you succeed in your role