Sales and Customer Engagement Specialist

1 week ago


Seattle, Washington, United States TITLE Boxing Club - Seattle Full time
Job Overview

TITLE Boxing Club - Seattle is recognized for its dynamic and engaging fitness environment, offering boxing and kickboxing classes to a diverse clientele. Our mission is to foster a supportive community where members can achieve their fitness goals while enjoying a vibrant workout atmosphere.

Position Summary:

As a Sales and Customer Engagement Specialist, you will play a crucial role in driving revenue by inspiring enthusiasm for fitness goals, enrolling new members, and nurturing relationships with both prospective and existing clients. This position offers a competitive hourly wage along with opportunities for additional earnings based on performance metrics. Your success is directly linked to your motivation and commitment to excellence.

Key Responsibilities:
  • Establish community connections utilizing company resources and initiatives.
  • Generate new business through member promotions, referrals, and distribution of guest passes.
  • Develop external business opportunities via promotional events and outreach activities.
  • Engage potential members through phone outreach and schedule appointments for consultations.
  • Promote current offers to both existing and prospective clients.
  • Manage agreements and maintain an organized daily planner for leads.
  • Achieve personal revenue goals consistently.
  • Conduct tours for potential members, showcasing the facility, equipment, and available services.
  • Identify how TITLE Boxing Club's offerings can meet the needs of potential members.
  • Build rapport through effective communication and understand what motivates potential members.
  • Utilize TITLE Boxing Club's sales techniques to enroll guests professionally.
  • Adhere to Membership Agreement Procedures during the enrollment process.
  • Follow up with new members to ensure satisfaction and exceed expectations.
  • Deliver exceptional customer service during all interactions with guests.
  • Assist in maintaining a clean and operational facility.
Qualifications:
  • 1-3 years of experience in customer service or sales is preferred.
  • A strong competitive spirit and drive to excel in a performance-based environment.
  • Outstanding customer service and communication abilities.
  • Self-motivated with excellent organizational skills and a passion for promoting healthy lifestyles.
  • Comprehensive understanding of sales strategies and techniques.
Educational Requirements:
  • High School Diploma or GED is required.
Physical Requirements:
  • Ability to lift up to 45 lbs.
  • Proficient in typing and using standard office equipment.
  • Capability to demonstrate proper fitness techniques.
  • Frequent movement including sitting, standing, walking, and climbing stairs.
Benefits:
  • Enjoyable work environment.
  • Access to various fitness classes.
  • Opportunities for personal training development.


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