Product Design Lead: Content Strategist

4 hours ago


Palo Alto, California, United States Point Digital Finance, Inc. Full time
Job Description

At Point Digital Finance, Inc., we're on a mission to make homeownership more valuable and accessible to all. As our Product Design Lead: Content, you'll play a crucial role in creating a simple and compelling product narrative that resonates with our customers.

About the Role

You'll be responsible for crafting clear, accessible, and engaging content that meets the needs of our customers and supports our internal content creators. This includes designing UI copy, content hierarchies, user flows, and information architectures that seamlessly integrate with our overall user experience.

Your Responsibilities

  • Collaborate with product designers and cross-functional teams to develop and implement content strategies that drive positive business outcomes.
  • Conduct UX research, leveraging user testing and interviews to gather insights that inform content decisions.
  • Translate data into actionable content changes that enhance the user experience.
  • Work closely with marketing, sales, product, and customer service teams to harmonize content efforts across the company.
  • Craft content tailored to various formats and audiences, including UI copy, phone scripts, help center articles, and more.
  • Educate the team on best practices and content design fundamentals.

About You

  • Strategic and creative professional with a talent for transforming complex financial concepts into easy-to-understand explanations.
  • Bachelor's degree in Communications, Journalism, English, Human Computer Interaction, Design, Psychology, Finance, or a related field.
  • 5+ years in product design, content design, UX writing, or related roles, particularly within the fintech or startup sectors.
  • An influential leader capable of persuading senior department heads of entirely new approaches to content creation.
  • Skilled in leveraging user testing and research to enhance content effectiveness and user experience.
  • Collaborative team player with a proven ability to work seamlessly with cross-functional teams.
  • Proficient in Figma, content management systems, and web analytics.
  • Experienced at leading discussions and aligning teams toward common goals.

Our Culture

We're a people-first, value-driven team that's passionate about improving the lives of our customers. Our culture is built on sharing ideas, supporting each other, and being empowered to do our best work.

Our Benefits

  • We provide generous health benefits, including medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
  • We offer unlimited paid time off and 10 company holidays.
  • We support flexible remote and onsite work arrangements.
  • We provide fully paid parental leave and a range of other benefits to support our employees' well-being.

Compensation

Compensation at Point Digital Finance, Inc. will be determined by skills, experience, and geographic location. We've identified the expected annual base salary range for roles at this level based on market by tiers:

  • Tier 1: San Francisco Bay Area, New York, Los Angeles, & Seattle - $170,000 - $230,000
  • Tier 2: Chicago, Austin, Denver, Boston, Washington DC, San Diego - $144,500 - $195,500
  • Tier 3: All other US metro areas - $136,000 - $184,000

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above.



  • Palo Alto, California, United States Point Digital Finance, Inc. Full time

    Job DescriptionAt Point Digital Finance, Inc., we're seeking a skilled Product Design Lead: Content to join our team. As a key member of our product design team, you'll be responsible for creating a compelling product narrative that resonates with our customers.About the RoleAs a Product Design Lead: Content, you'll work closely with our product designers...

  • Content Strategist

    2 weeks ago


    Palo Alto, California, United States SAP SE Full time

    About the RoleWe are seeking a highly skilled Principal Content Designer to join our team at SAP SE. As a key member of our content design team, you will be responsible for creating high-quality, user-centric content for onboarding and learning experiences.Key ResponsibilitiesLead the development of product content design strategy to build out foundations...


  • Palo Alto, California, United States SAP SE Full time

    About the Role:We are seeking a highly skilled and experienced UX Design Lead to join our team at SAP SE. As a key member of our user experience team, you will be responsible for leading the UX design strategy and execution across all aspects of user engagement.Key Responsibilities:Develop and implement UX design strategies to create intuitive and...

  • Product Strategist

    3 weeks ago


    Palo Alto, California, United States SilverLinx Full time

    We are seeking a skilled Product Strategist to join our team at SilverLinx. As a key member of our organization, you will be responsible for developing and executing product strategies that drive business growth and customer satisfaction.Key Responsibilities:Develop and maintain a deep understanding of our customers' needs and preferencesCollaborate with...


  • Palo Alto, California, United States HP Full time

    Job Description**About the Role**We are seeking a highly skilled Senior Product Marketing Strategist to join our team at HP. As a key member of our Digital Services team, you will be responsible for developing the value proposition, positioning, narrative, messaging, and core content for our HP Workforce Experience Platform.**Key Responsibilities**Develop...

  • Content Designer

    2 weeks ago


    Palo Alto, California, United States SAP Full time

    About the RoleWe are seeking a highly skilled Content Designer to join our team at SAP. As a Content Designer, you will play a critical role in creating intuitive and user-centric onboarding experiences that empower users to achieve their goals.Key ResponsibilitiesDevelop high-quality, user-centric content for onboarding and learning experiences, ensuring...


  • Palo Alto, California, United States CEI Group Full time

    CEI Group is seeking a skilled and forward-thinking Technical Product Strategist with a focus on Mobile Applications.We are in search of a natural leader who is enthusiastic about creating cutting-edge products for a premier SaaS platform catering to Communication Service Providers (CSPs).Key Responsibilities:Oversee the design, development, and management...


  • Palo Alto, California, United States Apto Full time

    About the RoleWe are seeking a seasoned Web3 Communications Strategist to lead our media relations efforts and drive strategic communications initiatives for Aptos.Key Responsibilities:Develop and Execute a Comprehensive Communications Strategy: Design and implement a communications plan that aligns with Aptos' business objectives and enhances our reputation...


  • Palo Alto, California, United States New England Design & Construction Full time

    Job DescriptionWe are seeking a highly skilled and experienced Lead Electronics Design Engineer to join our team at New England Design & Construction. As a key member of our design team, you will be responsible for leading the design and development of advanced electronic platforms for our clients.Key Responsibilities:Design and Development: Lead the design...


  • Palo Alto, California, United States EarnIn Full time

    About EarnIn:At EarnIn, we are committed to creating a financial ecosystem that serves the needs of everyday individuals. Our workforce reflects the diversity of our community, encompassing a wide range of backgrounds and experiences. We value this diversity and aim to foster an inclusive culture. EarnIn adheres to all applicable laws regarding...


  • Palo Alto, California, United States Kolar Design, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Hardware Design Engineer - Sr/Staff to join our team at Kolar Design, Inc. as a key member of our Hardware Engineering team. The successful candidate will be responsible for the design and development of complex electrical and electronic platforms, from initial architecture to final manufacturing.Key...


  • Palo Alto, California, United States Anvilogic Full time

    About AnvilogicAnvilogic is a pioneering AI cybersecurity company that has revolutionized the industry with its innovative AI-based SOC platform. Founded by security veterans and data scientists from Fortune 500 companies, Anvilogic aims to democratize threat detection and hunting for today's SOC teams.Our MissionWe strive to empower SOC teams to easily...


  • Palo Alto, California, United States Snap Inc. Full time

    About the RoleWe are seeking a seasoned Machine Learning Engineering Manager to lead our team in developing and optimizing our personalized video recommendation engine.Key ResponsibilitiesTechnical Leadership: Define the overall architecture of the content recommender system, ensuring scalability, performance, and reliability.Collaboration and Innovation:...


  • Palo Alto, California, United States EarnIn Full time

    About EarnIn:At EarnIn, we are committed to building a financial ecosystem that serves the needs of everyday individuals by fostering a workforce that mirrors our diverse community. Our team is not only varied in background and experience but also in perspective. We embrace our diversity and work to cultivate a culture of inclusion. EarnIn adheres to all...


  • Palo Alto, California, United States EarnIn Full time

    About EarnIn:At EarnIn, we are committed to constructing a financial ecosystem that serves the needs of everyday individuals by fostering a workforce that mirrors our diverse community. Our team is not only varied in backgrounds and experiences but also in viewpoints. We honor our diversity and endeavor to cultivate a culture of inclusion. EarnIn adheres to...


  • Palo Alto, California, United States EarnIn Full time

    About EarnIn:At EarnIn, we are committed to creating a financial ecosystem that serves the needs of everyday individuals. Our workforce reflects the rich diversity of our community, encompassing various backgrounds, experiences, and viewpoints. We value this diversity and aim to foster an inclusive culture. EarnIn adheres to all applicable laws prohibiting...


  • Palo Alto, California, United States EarnIn Full time

    About EarnIn:At EarnIn, we are committed to constructing a financial ecosystem that serves the needs of everyday individuals by assembling a workforce that mirrors our diverse community. Our team embodies a variety of backgrounds and experiences, fostering a rich tapestry of perspectives. We honor our diversity and are dedicated to cultivating a culture of...


  • Palo Alto, California, United States EarnIn Full time

    About EarnIn:At EarnIn, we are committed to creating a financial ecosystem that serves the needs of everyday individuals by building a team that reflects our diverse community. Our workforce is varied not only in background and experience but also in viewpoints. We embrace our diversity and aim to foster a culture of inclusion. EarnIn is an E-Verify...


  • Palo Alto, California, United States Next Insurance Full time

    Job Title: Sr. Product DesignerAt Next Insurance, we're revolutionizing the way small businesses get the insurance they need. We're looking for a talented Sr. Product Designer to join our team and help shape the future of our product.About the RoleWe're seeking a seasoned product designer with a passion for creating user-centered experiences. As a Sr....


  • Palo Alto, California, United States Snap Full time

    About Snap Inc.Snap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. Our three core products are Snapchat, Lens Studio, and AR glasses, Spectacles.Job SummaryWe are seeking a Product Design Engineer to join our Snap Lab team. As a Product Design Engineer, you will...