Executive Director of Operations

2 weeks ago

Hartford, Connecticut, United States EquipmentShare Full time
About the Role

EquipmentShare is seeking an experienced General Manager to lead our new market expansion in the Northeast U.S. As a key member of our team, you will be responsible for establishing and managing our operations in this region.

Key Responsibilities
  • Lead by example and inspire the team to perform at their highest potential.
  • Build and develop an exceptional team of professionals.
  • Maximize branch performance by managing operations, balancing work hours and payroll, and conducting monthly profit and loss reviews.
  • Monitor key metrics such as equipment utilization, warranty recovery, billed mechanical hours, and customer satisfaction.
  • Communicate effectively and clearly with the team, keeping management informed of issues and actions taken.
  • Resolve conflicts and establish reasonable goals with well-defined expectations for the team.
  • Maintain a safe work environment and ensure compliance with regulations and standards.
Requirements
  • Minimum of 10 years of experience in the rental industry or a similar field.
  • Minimum of 10 years in a leadership role where you have coached, mentored, and performance managed others.
  • Proven experience as a main leader or executive overseeing Profit and Loss responsibilities.
  • Excellent leadership and people management skills.
  • Strong communication and interpersonal skills.
  • Results-driven mindset with a focus on continuous improvement.
What We Offer
  • Competitive compensation package.
  • Comprehensive insurance coverage.
  • 401(k) plan.
  • Generous paid time off.
  • Volunteering opportunities.
  • Professional development support.
  • Relocation assistance as needed.

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