Customer Relationship Sales Specialist
1 week ago
Position Summary: The Customer Relationship Sales Specialist plays a crucial role in fostering strong connections with clients, ensuring their needs are met while promoting our extensive range of Stowers machinery parts and services.
Qualifications:
- High School diploma or equivalent is required.
- Demonstrated mechanical aptitude is essential.
- Proficient computer skills and effective communication abilities are necessary.
- Comprehensive understanding of Caterpillar machinery and its operational functions.
- A valid driver's license is mandatory.
- Ability to successfully complete background checks, physical examinations, and drug screenings.
Key Responsibilities:
- Conduct regular visits to clients within the designated area to build relationships that encourage the purchase of Stowers engine parts and services.
- Facilitate effective communication between clients and the parts & service teams to address any issues that may arise.
- Implement planned daily activities and submit weekly reports detailing completed tasks.
- Achieve and maintain over 90% call performance for all assigned accounts.
- Ensure all reports are thorough and of high quality.
- Meet annual goals for preventive maintenance contracts sold within the assigned region.
- Exhibit proficiency in essential software applications required for job functions (MS Excel, MS Word, Lotus Notes).
- Maintain 100% accuracy regarding Caterpillar equipment serial numbers within the operational fleet.
- Effectively promote focus programs by identifying, pursuing, and engaging target accounts.
- Encourage collaboration and teamwork within the organization.
About Stowers Machinery Corporation: Established in 1960, Stowers Machinery has proudly served the East Tennessee region. Our commitment to excellence is reflected in our partnership with Caterpillar, the leading manufacturer of equipment. We value our loyal customers and are dedicated to exceeding their expectations through our hard-working team.
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