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Customer Service Representative

2 months ago

Kingsport, Tennessee, United States Ron Mathews - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their financial goals.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing them with tailored solutions.
  • Insurance and Financial Services: Educate customers about insurance options and financial services, and help them to make informed decisions.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
What We Offer
  • Competitive Compensation: Earn a competitive hourly pay plus commission/bonus.
  • Benefits Package: Enjoy a comprehensive benefits package, including 401(k), health benefits, and paid time off.
  • Opportunities for Advancement: Grow your career with us and take on new challenges and responsibilities.
Requirements
  • Marketing and Sales Skills: Have a strong interest in marketing products and services based on customer needs.
  • Communication Skills: Possess excellent written, verbal, and listening communication skills.
  • People-Oriented: Be a people-oriented individual with a strong ability to work in a team environment.
  • Problem-Solving Skills: Be proactive in problem-solving and able to learn computer functions.