Customer Service Banking Specialist

1 week ago


Camden, Arkansas, United States Generations Bank Full time
Exciting Career Opportunity as a Customer Service Banking Specialist

At Generations Bank, we are committed to fostering a workplace that prioritizes exceptional customer service and community engagement.

Why Work with Generations Bank?
- Strong focus on diversity and inclusion
- Dedication to community involvement
- Core principles that shape our daily operations

Core Principles:
  • Accountability: Meeting work commitments and supporting colleagues
  • Relationships: Engaging with others with respect and pride to achieve collective success
  • Communication: Actively sharing insights and information
  • Stewardship: Managing resources and opportunities responsibly
If you resonate with our principles, we encourage you to consider this position.

Key Responsibilities of a Customer Service Banking Specialist:
  1. Accurately and efficiently processing financial transactions
  2. Assisting clients with various account products and services
  3. Maintaining cash drawers and ensuring compliance with branch audit protocols
  4. Providing training and support to fellow team members
  5. Ensuring adherence to banking policies and regulations
  6. Carrying out additional assigned tasks
This position offers full-time hours with limited travel requirements.

Work Environment and Activities:

As a Customer Service Banking Specialist, you will experience a dynamic office environment where you will engage in a variety of tasks. Physical demands include writing, lifting, and operating office equipment.

Qualifications:

BASIC QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous customer service experience
  • Ability to meet the physical and mental demands of the role
PREFERRED QUALIFICATIONS:
  • Intermediate bilingual proficiency (English and Spanish)
  • Detail-oriented with strong organizational skills
  • Proficiency in Microsoft Office applications
  • Experience in cash handling
Benefits of Joining Us:
  1. Competitive salary package
  2. Comprehensive benefits offerings
  3. Paid time off and holidays
  4. 401(k) plan with company matching
  5. Opportunities for advancement and professional development
  6. Employee assistance programs and additional resources
We are committed to transparency and equal opportunities for all applicants. Background checks may be conducted for selected candidates.

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