Customer Service Banking Specialist
1 week ago
At Generations Bank, we are committed to fostering a workplace that prioritizes exceptional customer service and community engagement.
Why Work with Generations Bank?
- Strong focus on diversity and inclusion
- Dedication to community involvement
- Core principles that shape our daily operations
Core Principles:
- Accountability: Meeting work commitments and supporting colleagues
- Relationships: Engaging with others with respect and pride to achieve collective success
- Communication: Actively sharing insights and information
- Stewardship: Managing resources and opportunities responsibly
Key Responsibilities of a Customer Service Banking Specialist:
- Accurately and efficiently processing financial transactions
- Assisting clients with various account products and services
- Maintaining cash drawers and ensuring compliance with branch audit protocols
- Providing training and support to fellow team members
- Ensuring adherence to banking policies and regulations
- Carrying out additional assigned tasks
Work Environment and Activities:
As a Customer Service Banking Specialist, you will experience a dynamic office environment where you will engage in a variety of tasks. Physical demands include writing, lifting, and operating office equipment.
Qualifications:
BASIC QUALIFICATIONS:
- High school diploma or equivalent
- Previous customer service experience
- Ability to meet the physical and mental demands of the role
- Intermediate bilingual proficiency (English and Spanish)
- Detail-oriented with strong organizational skills
- Proficiency in Microsoft Office applications
- Experience in cash handling
- Competitive salary package
- Comprehensive benefits offerings
- Paid time off and holidays
- 401(k) plan with company matching
- Opportunities for advancement and professional development
- Employee assistance programs and additional resources
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