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Customer Service Banking Specialist

2 months ago

Camden, Arkansas, United States Generations Bank Full time
Exciting Career Opportunity as a Customer Service Banking Specialist

At Generations Bank, we are committed to fostering a workplace that prioritizes exceptional customer service and community engagement.

Why Consider Generations Bank?
- Strong focus on diversity and inclusion
- Dedication to community involvement
- Core principles that guide our actions

Core Principles:
  • Accountability: Meeting work commitments and supporting colleagues
  • Relationships: Engaging with others with respect and pride to achieve our best
  • Communication: Actively sharing insights and information
  • Stewardship: Managing resources and opportunities responsibly
If these principles resonate with you, we encourage you to explore this role.

Key Responsibilities of a Customer Service Banking Specialist:
  1. Accurately and efficiently processing financial transactions
  2. Assisting clients with various account products and services
  3. Maintaining cash drawers and ensuring compliance with branch safety protocols
  4. Providing guidance and support to fellow team members
  5. Ensuring adherence to banking regulations and policies
  6. Carrying out additional assigned tasks
This position offers full-time hours with limited travel requirements.

Work Environment and Activities:

As a Customer Service Banking Specialist, you will enjoy a dynamic office environment where you will engage in a variety of tasks. Physical requirements include writing, lifting, and operating office machinery.

Qualifications:

BASIC QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous experience in customer service
  • Ability to meet the physical and mental demands of the role
PREFERRED QUALIFICATIONS:
  • Intermediate bilingual proficiency (English and Spanish)
  • Detail-oriented with strong organizational skills
  • Proficiency in Microsoft Office applications
  • Experience in handling cash transactions
Benefits of Joining Us:
  1. Competitive salary structure
  2. Comprehensive benefits package
  3. Paid time off and holidays
  4. 401(k) plan with company matching
  5. Opportunities for advancement and training programs
  6. Employee assistance programs and more
We uphold transparency and equal opportunities for all applicants. Background checks may be necessary for selected candidates.

If you are interested in a rewarding career as a Customer Service Banking Specialist, we invite you to consider this opportunity at Generations Bank.