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Multi-Site Service Manager

2 months ago

Burlington, North Carolina, United States Van Metre Companies Full time
Job Summary

We are seeking a highly skilled and experienced Multi-Site Service Manager to join our team at Van Metre Companies. As a key member of our facilities management team, you will be responsible for overseeing the day-to-day maintenance operations of our apartment complexes, ensuring that our properties are well-maintained and meet the highest standards of quality.

Key Responsibilities
  • Manage Maintenance Team Members: Supervise and coordinate the work of maintenance technicians to ensure that all maintenance tasks are completed efficiently and effectively.
  • Electrical, Plumbing, Carpentry, Appliance Repair, and Painting: Perform routine maintenance tasks, including electrical, plumbing, carpentry, appliance repair, and painting, to ensure that our properties are well-maintained.
  • Organize and Manage Programs: Develop and implement programs to ensure compliance with state and federal regulations, including those related to maintenance and repair.
  • Meet with Contractors: Coordinate with contractors to ensure that all maintenance tasks are completed to the highest standards of quality.
  • Work with Property Manager: Collaborate with the property manager to ensure that all areas of the property are maintained to the highest standards of quality.
  • Manage Facility Budget: Oversee the facility budget to ensure that all maintenance tasks are completed within budget.
  • Repair and Treat Structures: Perform routine maintenance tasks, including repairing and treating structures such as showers, sinks, appliances, doors/cabinets, walls, and building exteriors.
  • Keep Informed of Vacant Units: Stay informed of vacant units and schedule vendors for the make-ready process.
  • Manage Daily Service Requests: Coordinate with maintenance technicians to ensure that all service requests are completed efficiently and effectively.
  • Submit Weekly Reports: Submit weekly reports to the corporate office to ensure that all maintenance tasks are completed and that our properties are well-maintained.
  • HVAC Systems: Have a working knowledge of HVAC systems and be able to maintain, repair, and replace them as needed.
  • Emergency Maintenance: Be responsible for managing and carrying out 24-hour emergency maintenance schedules.
  • Preventative Maintenance: Schedule and complete preventative maintenance programs to ensure that our properties are well-maintained.
  • Special Projects: Coordinate special projects as directed by the property manager or facilities manager.
Requirements
  • Professional and Courteous Manner: Maintain a professional and courteous manner with residents, visitors, contractors, and fellow employees.
  • Necessary Skills: Possess the necessary skills to effectively complete tasks outlined above.
  • Ability to Follow Instructions: Have the ability to follow oral and written instructions and maintain effective and cooperative working relationships.
Education and Qualifications
  • 3+ Years of Maintenance Experience: Possess 3+ years of maintenance experience or valid training.
  • Prior Supervisory Experience: Have prior supervisory experience.
  • HVAC Certification: Possess HVAC certification.
  • EPA Certification: Possess EPA certification.
  • CPO Certification: Possess CPO certification.
  • Strong Understanding of Appliance, Electrical, and Plumbing Repair: Possess a strong understanding of appliance, electrical, and plumbing repair.
  • Basic Knowledge of HVAC and Electrical Circuitry: Possess basic knowledge of HVAC and electrical circuitry.
  • Current on OSHA, Building, and Safety Standards: Be current on OSHA, building, and safety standards.
  • Valid Driver's License: Possess a valid driver's license.
Compensation and Benefits
  • Base Salary: $65,000-$70,000 per year (pay is commensurate with experience, education, training, and skills).
  • Annual Bonus Potential: $7,000 annually, paid quarterly.
  • Paid Time Off: 14 paid holidays; 10 vacation days; 10 sick days; two volunteer days off; two personal days; winter holiday break; day off for annual physical; day off for birthday; comprehensive parental and bonding leave.
  • Retirement Planning: Company-matched 401(k) retirement savings plan; access to retirement planning coaches.
  • Wellness: Annual wellness reimbursement of up to $900; free and unlimited access to TaskHuman wellness app for yourself and family members.
  • Professional Development: Tuition reimbursement; company-paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities.
  • Discounts: Rental and Van Metre home purchase discounts; employee discount through Walker Title Company.