Product and Technical Services Manager

2 days ago


Burlington, North Carolina, United States Glen Raven Full time
Job Title: Product and Technical Services Manager

Glen Raven is seeking a highly skilled Product and Technical Services Manager to join our team. This role will be responsible for developing and promoting technical support and solutions to ensure business initiatives are met.

Key Responsibilities:
  • Identify new market opportunities and evaluate emerging technology and business issues that may present opportunities or challenges.
  • Cultivate meaningful partnerships with global vendors to establish competitive advantages for Glen Raven.
  • Oversee world-class quality standards for the GlenGuard product line.
  • Develop a strategic plan for bringing new products from concept to commercialization, working closely with Sales, Marketing, Operations, Finance, and Strategic Development.
  • Manage a continuous improvement and cost reduction plan for all products.
  • Serve as a leader and role model, creating a working environment where employees are equipped and driven to excel.
Requirements:
  • Bachelor's degree or equivalent in technical textile work experience.
  • 4+ years of experience in the technical/manufacturing areas of the textile industry.
  • Exceptional interpersonal and communication skills, particularly in communicating with team members across business units and functions.
  • Strong analytical problem-solving and troubleshooting skills.
  • A robust aptitude for leading through influence, setting direction, and delivering results.
  • Customer focus: understand, monitor, and respond to the needs of internal and external customers.
  • Understanding of P&L responsibilities and a profit-conscious mindset.
  • Strong executive presence with the ability to think strategically and execute tactically.
  • The ability to write up reports and findings in a way that the data and information can be grasped by others.
  • Must have the skills to comfortably and effectively present verbal presentations to a group.
  • An out-of-the-box mentality is beneficial for developing a plan for bringing a new idea to market.
  • Must have the personality to work with vendors, partners, and customers to achieve common goals.
About Glen Raven:

Glen Raven is a hard-working team proud to weave connections worldwide with some of the most trusted brands in textiles like Sunbrella. We strive for and welcome diverse voices, solutions-driven ideas, and innovative opportunities for continued growth throughout the company. We work toward a shared success while lifting each other up on the job and in our communities.

We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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