Medical Practice Operations Manager
4 weeks ago
Job Summary:
Cone Health is seeking a skilled Practice Administrator I to manage the overall health and functions of 1-4 practices or 8-25 providers in the same region and specialty group. The ideal candidate will ensure site leadership is in place and that the Practice is executing at target or stretch performance for a majority of true north and financial metrics.
Key Responsibilities:
- Optimize provider templates to ensure maximum access availability and volumes.
- Resolve barriers to provider productivity and enhance patient-facing time to improve patient satisfaction and practice revenue.
- Maintain benchmark staffing levels and foster team engagement.
- Empower teams to address daily issues and barriers, collaborating with the Director to recruit providers and resolve provider-related issues.
- Engage with the Director and providers on provider contracts, demonstrating a deep understanding of Resource-Based Relative Value Scale (RBRVS) and its impact on reimbursement and compensation.
- Enforce adherence to internal policies, procedures, and regulatory requirements within the business units.
- Manage TNM outcomes for each business unit, establishing process metrics in collaboration with site leaders to measure daily TNM progress.
- Drive the achievement of financial targets within the business units, regularly analyzing financial data and implementing corrective actions for variances.
Qualifications:
- Associate Degree in business, finance, or a healthcare-related field.
- 3 years of experience in medical practice, with 2 years in a practice supervisory role.
- CMPE certification obtained within 1 year of hire.
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Burlington, North Carolina, United States Cone Health Full timeThe Healthcare Operations Manager at Cone Health oversees the overall health and functions of 1-4 medical practices or 8-25 healthcare providers in the same region and specialty group.Key responsibilities include ensuring site leadership is in place and that the practice is executing at target or stretch performance for a majority of true north and financial...
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