Sales and Service Representative

4 days ago


Issaquah, Washington, United States 24 Hour Fitness Full time
Job Summary

The Sales and Service Representative is a key member of the 24 Hour Fitness team, responsible for delivering exceptional customer experiences and driving sales growth. This role requires a strong focus on customer service, sales, and teamwork.

Key Responsibilities
  • Member Engagement: Provide a warm and welcoming experience for members, ensuring they feel valued and supported in their fitness journey.
  • Guest Experience & New Member Onboarding: Engage with guests, answer questions, and provide tours of the club to showcase its amenities and services.
  • Retail Merchandising and Other In-Club Promotions: Sell retail products, promote in-club services, and maintain a high level of knowledge about current retail offerings.
Requirements
  • Knowledge, Skills & Abilities: Strong customer service skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.
  • Minimum Educational Level/Certifications: High school diploma or equivalent, with a focus on customer service and sales.
  • Minimum Work Experience and Qualifications: 6-12 months of customer service experience, with a preference for overnight shift experience.
Benefits

24 Hour Fitness offers a comprehensive benefits package, including health coverage, paid time off, and a 401(k) savings plan.



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