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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Assist customers in locating products, answering questions, and making recommendations to drive sales.
- Process transactions accurately, handle returns and exchanges, and maintain a high level of product knowledge.
- Work collaboratively with colleagues to achieve sales goals, promote products, and maintain a clean and organized store environment.
- Participate in visual merchandising, inventory management, and other tasks as assigned by management.
- 6 months of experience in a retail or customer-facing role.
- Ability to work a variety of shifts, including mornings, afternoons, and evenings, and weekends.
- Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including health, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for professional development and training.
