Assistant Store Manager

3 weeks ago


Tuscaloosa, Alabama, United States Community Choice Financial Family of Brands Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store leadership team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring the overall success of our store.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to our clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Sales Growth: Develop and implement strategies to drive sales growth, including promoting our products and services to customers and identifying new business opportunities.
  • Store Operations: Assist the Store Manager in overseeing the day-to-day operations of the store, including managing inventory, controlling expenses, and maintaining a clean and safe work environment.
  • Team Leadership: Supervise and train a team of Customer Service Representatives, providing guidance and support to ensure they have the skills and knowledge needed to succeed in their roles.
  • Compliance: Ensure that all store operations are in compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Minimum one year experience in customer service, sales, or retail, with at least 3 months of supervisory, key holder, or relevant leadership experience.
  • Skills: Excellent verbal and written communication skills, ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Physical Demands: Ability to remain in a stationary position, including standing up to 90% of the time, ability to move and transport up to 25 pounds, ability to move about inside and outside of the store, and operation of mechanical controls, such as a keyboard.
What We Offer
  • Comprehensive Training: A comprehensive new hire training program to ensure you have the skills and knowledge needed to succeed in your role.
  • Performance-Based Career Advancement: Opportunities for career advancement based on your performance and contributions to the company.
  • Competitive Compensation and Benefits: A competitive salary and benefits package, including medical insurance, 401(k) retirement plan, and paid time off.

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