Grooming Salon Manager

2 weeks ago

Tuscaloosa, Alabama, United States Tractor Supply Full time
Job Summary

This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business.

Key Responsibilities
  • Oversee daily operations of the salon, including scheduling, safety checklists, and salon audits.
  • Assist in hiring and onboarding new Groomers and Groom Technicians, ensuring timely completion of all training requirements and mentoring where needed.
  • Partner with Store Manager daily/weekly, filtering communication to the salon and managing business to plan.
  • Drive salon growth through calling existing and new customers, scheduling appointments, follow-up phone calls and reminders, attending community events, holding in-store events, and working with rescue groups.
  • Lead salon team members by driving professional development, coaching for improvement, and reviewing performance key metrics.
  • Provide professional grooming services for dogs using knowledge of canine characteristics and grooming styles and techniques.
  • Ensure the safety and well-being of animals, inspecting them for external signs of parasites, disease, or injury and reporting findings to pet owners.
  • Practice safety and sanitization protocols, sanitizing and maintaining upkeep of all grooming tools and equipment to eliminate injury and the spread of diseases to other pet clients.
  • Maintain records of all pet clients, including services provided and vaccination records.
  • Operate computer as needed, recover store if needed, and ensure the safety and well-being of live animals.
Requirements
  • 2+ years of experience required.
  • High School Diploma is required.
  • Any suitable combination of education and experience will be considered.
Working Conditions

Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.). Lighting and temperature are adequate. Exposure to wet conditions, particularly when bathing dogs. Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste. Exposure to cats and dogs of all sizes, breeds, and temperaments.

Physical Requirements

This position is non-sedentary. It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. Ability to stand and maintain a stationary position for up to 8 hours while grooming animals. Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon. Ability to utilize grooming instruments including shears and dryers. Ability to occasionally lift or reach merchandise overhead. Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment. Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to successfully complete all required training.

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