Spa Concierge

1 week ago


New York, New York, United States OneSpaWorld Full time
Job Summary

We are seeking a highly skilled and customer-focused Spa Concierge to join our team at OneSpaWorld. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our clients.

Responsibilities:

  • Provide warm and welcoming greetings to guests, ensuring a positive first impression.
  • Manage front desk operations, including scheduling appointments, handling cash transactions, and maintaining accurate records.
  • Offer personalized recommendations and promotions to enhance the guest experience.
  • Collaborate with spa staff to ensure efficient and effective service delivery.
  • Maintain a clean and organized workspace, adhering to company standards.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Flexibility to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to be part of a leading spa and wellness company.

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