Application Support Specialist

2 days ago


Philadelphia, Pennsylvania, United States FIS Global Full time
About the Role

We are seeking a highly skilled Application Support Analyst II to join our team at FIS Global. As a key member of our production support team, you will be responsible for providing technical support to various global banking customers.

Key Responsibilities
  • Provide production support to client environments by debugging error logs, researching data entry issues, maintaining system availability, and assisting with batch processing.
  • Develop scripting logic for software applications and analyze and modify logic in existing applications.
  • Test, debug, and maintain software applications.
  • Demonstrate an understanding of FIS systems and the financial services industry.
  • Write technical specifications and other forms of documentation.
  • Suggest technical alternatives and improve/streamline processes and systems.
Requirements
  • General understanding of common systems architecture patterns.
  • Excellent decision-making, problem-solving, team, and time management skills.
  • Strong understanding of SRE principles (SRE Certification preferred).
Preferred Qualifications
  • Experience with at least 3 of the following technologies: Kubernetes, Python, Linux, SQL, Splunk, Dynatrace, Oracle.
What We Offer

At FIS Global, we offer a competitive compensation package, including a salary range of $73,000 to $119,400, depending on location and experience. We also provide a range of benefits designed to support your lifestyle and well-being.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and forward-thinking individual with a passion for technology and problem-solving, we encourage you to apply for this exciting opportunity.



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