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Application Infrastructure Support Specialist

2 months ago

Philadelphia, Pennsylvania, United States Rangam Full time
Job Title: Application Infrastructure Support Specialist

Location: Remote

Duration: 18 Months

Job Description:

Job Summary

Rangam is seeking an experienced Application Infrastructure Support Specialist to join our team. As a key member of our infrastructure support team, you will be responsible for ensuring the availability, performance, and security of our SaaS & Oracle cloud-based applications.

Key Responsibilities
  • Monitor, maintain, and optimize the application infrastructure, including SAAS, PAAS, and IAAS offerings.
  • Analyze and resolve technical problems related to application performance, functionality, and security.
  • Collaborate with developers, vendors, and stakeholders to implement and test solutions for application enhancements and upgrades.
  • Develop and maintain documentation, policies, and procedures for application infrastructure support.
  • Provide strategic recommendations and best practices for application infrastructure improvement and innovation.
  • Act as technical lead for DR and Performance testing for specific applications.
Requirements
  • Bachelor's degree in computer science, information systems, or related field.
  • At least 5 years of experience in IT analysis and support.
  • Familiar with middleware offerings such as Apigee, Boomi, and Informatica Cloud.
  • Experience with drafting technical documentation.
  • Understanding of basic monitoring concepts and how tools are used to meet those requirements.
  • Ability to perform basic independent troubleshooting by looking through logs and investigate and fix simple code issues.
  • Security basics: Basic understanding of security best practices.
  • Scripting & Automation: Ability to create simple scripts.
  • Understanding of config & change release management processes. Familiarity with Azure DevOps and FlexDeploy is a plus.
  • Familiarity with DSeries Scheduler is a plus.
  • Proficient with command line tools on both Linux and Windows servers.
  • Understanding of networking, load balancers, and general connectivity protocols.
  • Excellent communication, collaboration, and problem-solving skills.
  • Ability to think strategically and creatively to deliver solutions that meet business needs and expectations.
  • Understanding of cloud fundamentals (SaaS, PaaS, and IaaS) is a must. Certification in Oracle Cloud Infrastructure is a plus.