Member Service Representative
1 week ago
**Job Summary**
We are seeking a highly skilled Member Service Representative to join our team at Digital FCU. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying financial needs, and promoting our products and services.
**Key Responsibilities**
- Build strong relationships with members to understand their financial needs and provide tailored solutions.
- Cross-sell and promote DCU products and services to achieve sales goals.
- Process transactions, assist with end-of-day balancing, and perform other job-related duties as assigned.
- May be required to provide coverage in other DCU areas, such as other branches or support departments.
**Requirements**
- High school diploma or equivalent required.
- 1-3 years of related experience preferred.
- Excellent verbal communication and technical skills, including proficiency in Microsoft Office and email.
- Bilingual skills a plus.
**What We Offer**
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
**Equal Opportunity Employer**
Digital FCU is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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