Member Service Representative

1 week ago


Hudson, Ohio, United States Digital FCU Full time

**Job Summary**

We are seeking a highly skilled Member Service Representative to join our team at Digital FCU. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying financial needs, and promoting our products and services.

**Key Responsibilities**

  • Build strong relationships with members to understand their financial needs and provide tailored solutions.
  • Cross-sell and promote DCU products and services to achieve sales goals.
  • Process transactions, assist with end-of-day balancing, and perform other job-related duties as assigned.
  • May be required to provide coverage in other DCU areas, such as other branches or support departments.

**Requirements**

  • High school diploma or equivalent required.
  • 1-3 years of related experience preferred.
  • Excellent verbal communication and technical skills, including proficiency in Microsoft Office and email.
  • Bilingual skills a plus.

**What We Offer**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

**Equal Opportunity Employer**

Digital FCU is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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