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Member Service Representative, Hudson, Part-Time

2 months ago

Hudson, Ohio, United States Digital FCU Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Digital FCU. As a key member of our financial services team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and offering tailored solutions to meet their goals.

Key Responsibilities
  • Build strong relationships with members to understand their financial needs and goals
  • Offer personalized financial solutions and products to meet members' needs
  • Process transactions, open new accounts, and manage existing accounts with accuracy and efficiency
  • Conduct audits and reviews to ensure compliance with financial regulations and policies
  • Collaborate with other teams to provide seamless service to members
Requirements
  • High school diploma or equivalent required
  • 1-3 years of experience in customer service or financial services
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and knowledge of financial software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Why Join Us

At Digital FCU, we are committed to providing exceptional service to our members and creating a positive work environment for our employees. We offer a range of benefits and perks, including a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.