Patient Service Representative
4 days ago
Responsibilities:
* Collect and verify demographic and insurance information from new and established patients
* Obtain and document organizational and federally mandated patient signatures
* Initiate and update patient registration systems as needed
* Create medical records for use in patient care
* Provide a welcoming environment to all patients who arrive for care
* Collect co-payments and/or pre-payments and facilitate on-time arrival of patients to the clinical areas
Qualifications:
* High school diploma and two years of experience working in a healthcare setting, related education or equivalency
* Knowledge of medical terminology and third-party payer requirements
* Demonstrated excellence in customer service and/or patient care skills
* Requires demonstrated organization, interpersonal communication, and strong computer skills
* Incumbents must demonstrate problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day
* Prefer proficiency in telephone management and VMMC computer systems (IBM scheduling, GroupWise, and Internet Explorer)
* Experience working with banking transaction systems is preferred
We offer a competitive starting wage and training to grow within the company. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.
At Virginia Mason Franciscan Health, we are committed to providing a safe and inclusive work environment. We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates.
Pay Range: $30.99/hour
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