Customer Service Supervisor

1 day ago


Milpitas, California, United States LeanTeq Co. S.a r.l., Taiwan Branch 盧森堡商濂達科技股份有限公司台灣分公司 Full time
Job Description

We are seeking a highly skilled Customer Service Supervisor to join our team at LeanTeq Co. S.a r.l., Taiwan Branch 盧森堡商濂達科技股份有限公司台灣分公司. As a key member of our customer service team, you will be responsible for supervising a staff of customer service representatives and ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Manage and maintain accurate records of customer interactions, including status updates and completion dates.
  • Collaborate with internal teams to ensure seamless communication and efficient resolution of customer issues.
  • Develop and implement process improvements to enhance customer satisfaction and experience.
  • Provide training and guidance to customer service representatives to ensure they have the necessary skills and knowledge to provide excellent service.
  • Monitor and analyze customer feedback to identify areas for improvement and implement changes as needed.
  • Work closely with the sales team to ensure that customer needs are met and exceeded.
  • Develop and maintain relationships with key customers to build trust and loyalty.
Requirements:
  • Bachelor's degree in business management or related field.
  • 3-5 years of experience in customer service or a related field, with a proven track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Proficient in Microsoft Office Suite and ERP systems.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Milpitas, California, United States Enpro Inc. Full time

    Customer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Enpro Inc. in the semiconductor industry. As a Customer Service Supervisor, you will be responsible for supervising a staff of customer service representatives and managing daily workload to ensure required service and quality levels are...


  • Milpitas, California, United States LeanTeq Co. S.a r.l., Taiwan Branch 盧森堡商濂達科技股份有限公司台灣分公司 Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at LeanTeq Co. S.a r.l., Taiwan Branch 盧森堡商濂達科技股份有限公司台灣分公司. As a key member of our customer service team, you will be responsible for supervising a staff of customer service representatives and managing daily workload to ensure...


  • Milpitas, California, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...


  • Milpitas, California, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...


  • Milpitas, California, United States Floor & Decor Full time

    Customer Service Supervisor OpportunityFloor & Decor is seeking a skilled Customer Service Supervisor to lead our team of customer service associates. As a key member of our store team, you will be responsible for managing daily operations, supervising inventory management, and ensuring exceptional customer experiences.Key Responsibilities:Manage a dynamic...


  • Milpitas, California, United States Floor & Decor Full time

    {"title": "Customer Service Supervisor", "subtitle": "Lead a dynamic team of customer service associates", "content": "Job Summary: We are seeking a highly skilled Customer Service Supervisor to lead our team of customer service associates at Floor & Decor. As a Customer Service Supervisor, you will be responsible for managing the front-end and inventory...


  • Milpitas, California, United States Floor & Decor Full time

    Customer Service Supervisor OpportunityFloor & Decor is seeking a skilled Customer Service Supervisor to lead our team of customer service associates. As a key member of our store team, you will be responsible for managing the customer service process, supervising inventory management, and ensuring seamless e-commerce support.Key Responsibilities:Manage a...


  • Milpitas, California, United States Marshalls Full time

    Customer Experience Supervisor Job DescriptionAt Marshalls, we're committed to delivering an exceptional customer experience. As a Customer Experience Supervisor, you'll play a key role in creating a positive and personalized experience for our customers.Key Responsibilities:Train and coach Associates on delivering exceptional customer serviceAssign...


  • Milpitas, California, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a full-time entry-level associate, you will enjoy a variety of benefits tailored to your role and tenure.Benefits Include:Backup childcare servicesTuition assistance for you and your dependentsGenerous employee discountsComprehensive medical and dental coveragePaid time offRewards and...


  • Milpitas, California, United States Envision Motors of Milpitas Full time

    Job OverviewPosition Summary:As a Service Lane Sales Supervisor at Envision Motors of Milpitas, you will be instrumental in enhancing sales within the service department by leveraging your exceptional sales acumen. Your primary duties will encompass:Engaging with customers who have opted out of suggested services, either face-to-face or via...


  • Milpitas, California, United States Compass Group Careers Full time

    Front of House Operations SupervisorFull-time opportunity availableFlexible scheduling optionsExperience in a similar role is essentialCompensation: $26.00 to $28.00 per hourCompass Group Careers is actively seeking a Front of House Operations Supervisor to enhance our team. This role is pivotal in managing the food service operations to guarantee...


  • Milpitas, California, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group is seeking a highly skilled Production Assembly Lead to oversee the assembly production line. This role requires strong leadership and coordination skills to ensure quality and timely delivery.Key ResponsibilitiesCollaborate with production teams to maintain schedules and coordinate workflow.Work with production control to...


  • Milpitas, California, United States Marshalls Full time

    Customer Experience Supervisor at MarshallsAs a Customer Experience Supervisor at Marshalls, you will be responsible for creating a positive internal and external customer experience. This includes training and coaching Associates on personalizing the customer experience while promoting loyalty programs.Key Responsibilities:Assign registers and support and...


  • Milpitas, California, United States SuperCare Health Full time

    Customer Care Specialist RoleAt SuperCare Health, we are seeking a highly skilled and compassionate Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our patients, clients, and customers.Key Responsibilities:Provide timely and effective responses to customer...


  • Milpitas, California, United States iTest Inc Full time

    Customer Service RepresentativeiTest, Inc. is a leading independent IC testing laboratory in Silicon Valley, committed to a win-win equation for customers, suppliers, and employees. We are seeking a Customer Service Representative with semiconducting experience to support our team.Key Responsibilities:Coordinate internal resources for project...


  • Milpitas, California, United States SuperCare Health Full time

    Job Summary:At SuperCare Health, we are seeking a highly skilled and compassionate Customer Care Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our patients, clients, and customers.Key Responsibilities:Provide timely and effective responses to customer inquiries...


  • Milpitas, California, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Overnight Member Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, while maintaining a clean and welcoming environment.Key...


  • Milpitas, California, United States Teledyne FLIR LLC Full time

    Job DescriptionTeledyne FLIR LLC is seeking a highly skilled and detail-oriented Customer Service Representative to join our order management team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the timely and accurate fulfillment of customer orders.Responsibilities:Order Processing: Proofs all...


  • Milpitas, California, United States Michaels Stores Full time

    Job SummaryAs a Service Team Member at Michaels Stores, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibilities will include assisting customers in finding the products they need, providing expert advice on our merchandise, and ensuring a fast and...


  • Milpitas, California, United States Perry Ellis International Full time

    About the RoleThe Sales Associate will play a key role in driving sales and promoting the Perry Ellis International brand through exceptional customer service and product knowledge.Key ResponsibilitiesCustomer Service: Provide a positive and welcoming experience for customers, responding to their needs and inquiries in a timely and professional manner.Sales...