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Customer Service Team Lead

2 months ago

Milpitas, California, United States Floor & Decor Full time
Customer Service Supervisor Opportunity

Floor & Decor is seeking a skilled Customer Service Supervisor to lead our team of customer service associates. As a key member of our store team, you will be responsible for managing daily operations, supervising inventory management, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Manage a dynamic team of customer service associates to deliver outstanding customer service
  • Supervise inventory movement, audit reports, and cash office functions to maintain store efficiency
  • Collaborate with the e-commerce team to ensure seamless support for online customers
  • Develop and implement strategies to drive sales growth and customer satisfaction
What We Offer:
  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading home decor retailer