Front Desk Associate

3 days ago


Santa Rosa, California, United States Brookdale Paulin Creek Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Brookdale Paulin Creek. As a Front Desk Associate, you will be the first point of contact for visitors and residents, providing exceptional customer service and ensuring a warm and welcoming environment.

Key Responsibilities
  • Greets Visitors: Welcomes all visitors entering the community, answers questions, and ensures visitors sign guest sheets.
  • Manages Mail and Packages: Sorts, delivers, and collects incoming and outgoing community and resident mail.
  • Provides Administrative Support: Performs basic office and clerical functions, including maintaining visitor logs and responding to resident emergencies.
Requirements
  • Excellent Communication Skills: Possesses strong verbal and written communication skills to effectively interact with residents, visitors, and staff.
  • Organizational Abilities: Demonstrates strong organizational skills to manage multiple tasks and responsibilities in a fast-paced environment.
  • Customer Service Focus: Provides exceptional customer service to residents, visitors, and staff, ensuring a positive experience.
What We Offer
  • Competitive Salary: Earn a competitive hourly rate of $19.07.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, life insurance, and retirement plans.
  • Professional Development Opportunities: Grow your career through ongoing training and development programs.


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