Current jobs related to Front Office Team Lead - Santa Rosa, California - Pyramid Global Hospitality

  • Front Desk Team Lead

    1 week ago

    Santa Rosa, California, United States Pyramid Global Hospitality Full time

    Key Responsibilities:• Lead the Front Desk team to ensure an exceptional guest experience.• Provide guidance and leadership to maintain consistent, high-quality customer service.• Oversee the Front Desk operations to ensure seamless guest interactions.About the Role:As a Front Desk Supervisor at Pyramid Global Hospitality, you will play a vital role in...

  • Front Desk Team Lead

    1 week ago

    Santa Rosa, California, United States Pyramid Global Hospitality Full time

    Job SummaryThe Front Desk Supervisor plays a vital role in leading the Front Office team to ensure an exceptional guest experience. This position requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service.Key Responsibilities:Lead the Front Desk team by providing clear, effective...

  • Front Office Manager

    2 weeks ago

    Santa Rosa, California, United States Sandman Hotel Full time

    About UsSandman Hotel is a company that values its employees and is committed to creating exceptional guest experiences. We are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Nurse Care Coordinator

    1 week ago

    Santa Rosa, California, United States Front Porch Full time

    Job Summary:Front Porch is seeking a skilled Registered Nurse to join our team. As a Staff Registered Nurse, you will be responsible for providing high-quality patient care and leading the healthcare team in a long-term care setting.Key Responsibilities:Conduct thorough assessments of patients' needs and develop individualized care plans.Administer...

  • Front Office Manager

    1 week ago

    Santa Rosa, California, United States Sandman Hotel Full time

    Front Office Manager Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Front Office Manager to join our team at Sandman Hotel. As a key member of our hospitality team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout...

  • Front Office Representative

    2 weeks ago

    Santa Rosa, California, United States AccorHotel Full time

    Job SummaryWe are seeking a skilled and friendly Front Office Agent to join our team at AccorHotel. As a Front Office Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesWelcome and greet guests warmly and professionallyEfficiently handle check-in and...

  • Front Office Representative

    2 weeks ago

    Santa Rosa, California, United States AccorHotel Full time

    Front Office Agent Job DescriptionAs a Front Office Agent at AccorHotel, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication skills, and a dedication to delivering exceptional service, this could be the perfect role...

  • Front Office Overnight Supervisor

    4 weeks ago

    Santa Barbara, California, United States Rosewood Hotel Group Full time

    Job Title: Front Office Overnight SupervisorWe are seeking a highly skilled and experienced Front Office Overnight Supervisor to join our team at Rosewood Miramar Beach. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our overnight shift, providing exceptional guest service, and leading a team of Front...

  • Medical Office Manager

    2 weeks ago

    Santa Rosa, California, United States NBVC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Manager to oversee the front office staff and ensure seamless operations. Key responsibilities include:Managing front office staff time off and ensuring adequate coverageCoordinating front desk coverage and distributing duties based on employee ability and availabilityProviding...

  • Front Desk Representative

    2 months ago

    Santa Rosa, California, United States Sandman Hotel Full time

    About UsSandman Hotel is a leading hospitality company that values its employees and strives to create a supportive and inclusive work environment. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance,...

  • Peer Support Coach

    1 week ago

    Santa Cruz, California, United States FRONT ST MASTER Full time

    Job SummaryAs a Peer Support Coach with Front St. Inc., you will provide essential services to clients, drawing on your lived experience to offer support and guidance. Your role will involve case management, counseling, and training, as well as assisting clients with daily living skills and managing psychiatric symptoms.Key ResponsibilitiesProvide culturally...

  • Security Officer Lead

    2 weeks ago

    Santa Rosa, California, United States MSCCN Full time

    Job Title: Security Officer LeadThis is a challenging and rewarding role that requires strong leadership and communication skills. As a Security Officer Lead, you will be responsible for providing operational supervision of daily activities of Security Officers, providing training and coaching for Security Officers, and fulfilling basic Security Officer...

  • Restaurant Manager

    2 weeks ago

    Santa Rosa, California, United States HHB Restaurant Recruiting Full time

    Job OverviewWe are seeking a highly motivated and experienced Restaurant Manager to lead our Front of House team in Santa Rosa, CA. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key Responsibilities:Lead and manage a team of restaurant staff to...

  • Life Enrichment Coordinator

    2 weeks ago

    Santa Rosa, California, United States Front Porch Communities and Services Full time

    Job Title: Life Enrichment AssistantAt Front Porch Communities and Services, we are seeking a highly motivated and organized Life Enrichment Assistant to join our team. The successful candidate will assist the Life Enrichment Director in implementing the Front Porch Vitality Initiative by planning and executing comprehensive programming, activities, and...

  • Front Office Representative

    3 weeks ago

    Santa Clara, California, United States HYATT Hotels Full time

    Front Office Associate Job DescriptionAt Hyatt, we're seeking a highly skilled and customer-focused Front Office Associate to join our team. As a Front Office Associate, you will be the face of Hyatt, providing exceptional service to our guests and ensuring a seamless registration process.Key Responsibilities:Guest Registration: Process guest arrivals,...

  • Front Desk Representative

    3 weeks ago

    Santa Rosa, California, United States Sandman Hotel Full time

    About UsSandman Hotel is a leading hospitality company that values its employees and strives to create a supportive and inclusive work environment. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance,...

  • Front Office Coordinator

    6 days ago

    Santa Ana, California, United States Fresh Form Draft Full time

    Front Office Representative RoleAt Fresh Form Draft, we're dedicated to providing exceptional customer service and creating a welcoming atmosphere for our clients and visitors. As a Front Office Representative, you'll play a crucial part in ensuring efficient office operations and representing our values with professionalism and courtesy.Key...

  • Front Office Coordinator

    1 week ago

    Santa Ana, California, United States Hope Builders Inc Full time

    Job SummaryHope Builders Inc is seeking a highly organized and detail-oriented Front Office Assistant to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Responsibilities• Unlock waiting room door and turn on necessary equipment• Verify...

  • Front Office Supervisor

    1 month ago

    Santa Barbara, California, United States El Encanto, A Belmond Hotel Full time

    Unlock the Art of Crafting Unforgettable Guest ExperiencesAt El Encanto, A Belmond Hotel, we're seeking a skilled Front Office Supervisor to join our team. As a key member of our Front Office team, you'll be responsible for delivering exceptional guest experiences through personalized handling of reservation requests, ensuring seamless check-ins, and...

  • Travel Nurse RN Lead

    2 weeks ago

    Santa Rosa, California, United States Lead Health Full time

    Lead Healthstaff Travel Nurse RN OpportunityWe are seeking a skilled Surgery - OR Registered Nurse (RN) to join our team at a top-rated healthcare facility in Santa Rosa, California. As a travel nurse with Lead Healthstaff, you will have the opportunity to work in a dynamic and supportive environment, providing high-quality patient care and advancing your...

Front Office Team Lead

2 months ago

Santa Rosa, California, United States Pyramid Global Hospitality Full time
About the Role

We are seeking a highly motivated and experienced professional to lead our Front Office Team as a Front Office Manager. As a key member of our hotel operations team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout their stay.

Key Responsibilities
  • Guest Service Standards: Ensure a high level of guest satisfaction by managing guest inquiries, complaints, and requests promptly and professionally.
  • Check-in and Check-out Procedures: Oversee the day-to-day operations of the front office guest services team, ensuring a seamless and efficient check-in and check-out process.
  • Team Leadership: Foster a positive and collaborative work environment, handle VIP guests, and ensure they receive personalized attention and service.
  • Staff Management: Recruit, train, and supervise front office staff, including receptionists, concierge, and night auditors.
  • Performance Evaluations: Conduct performance evaluations and provide feedback to staff members.
  • Staff Scheduling: Schedule staff shifts and manage payroll.
  • Record Keeping: Maintain accurate records of reservations, guest accounts, and billing information.
  • Interdepartmental Coordination: Coordinate with other departments (housekeeping, maintenance, food and beverage) to ensure guest satisfaction and operational efficiency.
  • Standard Operating Procedures: Implement and maintain standard operating procedures for the front desk.
  • Cash Handling: Ensure proper handling of cash, credit card transactions, and guest billing.
  • Financial Reporting: Prepare financial reports related to front desk operations.
  • Budget Management: Oversee the management of front office budgets and expenses.
  • System Training: Ensure front desk staff are trained and proficient in using hotel management systems.
  • Troubleshooting: Troubleshoot any issues with front office systems and coordinate with IT support as needed.
  • Front Desk Maintenance: Ensure the front desk area is clean, organized, and adheres to health and safety standards.
  • Safety and Security: Implement and enforce safety and security procedures for guests and staff.
  • Service Promotion: Assist in promoting hotel services and amenities to guests.
  • Marketing Collaboration: Collaborate with the sales and marketing team to develop and implement promotional strategies.
Requirements
  • Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
  • Experience: Proven experience in a supervisory or managerial role within the hospitality industry.
  • Skills: Excellent customer service and communication skills, strong leadership and team management abilities, proficient in hotel management software and Microsoft Office Suite.
  • Availability: Ability to work flexible hours, including nights, weekends, and holidays.
Compensation

The compensation for this position is $65,000.00/Yr. - $68,000.00/Yr. based on qualifications and experience.