Front Desk Coordinator

2 days ago

Elkins Park, United States Solomon C Luo, MD, PC Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Solomon C Luo, MD, PC. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our medical office.

Key Responsibilities
  • Manage patient intake, including scheduling appointments, collecting demographics, and verifying insurance information
  • Answer phone calls, emails, and in-person inquiries in a professional and courteous manner
  • Communicate with patients to gather medical information and update electronic health records
  • Organize and maintain accurate records, including patient files and medical charts
  • Process patient payments and handle billing inquiries
  • Collaborate with internal teams to ensure seamless communication and efficient workflow
  • Maintain confidentiality and adhere to HIPAA regulations
Requirements
  • High School diploma or equivalent required
  • Excellent written, verbal, and listening skills
  • Strong interpersonal, time management, and organizational skills
  • Ability to work a flexible schedule, including weekends
  • Above average customer service skills and the ability to remain calm in stressful situations
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.

*All benefits are subject to eligibility requirements.

Equal Employment Opportunity Statement

Solomon C Luo, MD, PC is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services

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