Field Service Technician

2 weeks ago

Cleveland, Ohio, United States Carrier Full time

Country:

United States of America

Position Overview:

At Carrier, we are dedicated to enhancing modern living through innovative systems and services that ensure buildings, homes, and the cold chain are healthy, safe, sustainable, and intelligent. Our global workforce is committed to setting industry benchmarks by embracing the latest research and advancements to improve our customers' lives. We are continuously expanding and looking for talented individuals who share our commitment to being the leading choice in HVAC and refrigeration.

Role Responsibilities:

As a Field Service Engineer, you will play a vital role in our operations by field commissioning building automation systems tailored to each client's unique requirements. We seek a proactive, detail-oriented, and customer-centric team member who can tackle complex challenges and assist in mentoring less experienced engineers.

Key Duties:

  • Initiate, install, troubleshoot, and optimize customer systems utilizing advanced Direct Digital Control technology.
  • Act as the primary local contact for technical inquiries and lead in-field operations.
  • Provide effective solutions for complex system challenges.
  • Deliver turnkey project management for small to medium-scale projects.
  • Ensure the proper functioning of systems, including controls, sensors, and software.
  • Load software, configure trends, alarms, and reports.
  • Implement time management strategies to guarantee customer satisfaction.
  • Communicate and document project status and details for clients.
  • Conduct site-specific training for owners/operators on the complete system.

Qualifications:

Required:

  • High School Diploma or GED.
  • Minimum of 2 years of experience in Building Automation, HVAC, or a related technical field.
  • Ability to climb ladders or use lift equipment over 8 feet and lift items up to 50 lbs.
  • Valid driver's license and insurable by the company's insurance.

Preferred:

  • Willingness to travel approximately 35% of the time.
  • Bachelor's degree, associate degree, or Technical/Business School Certificate in HVAC, Controls, or a related discipline.
  • Experience with building automation software, such as WebCTRL, and installation of complex building automation controls.
  • Basic knowledge of various building automation systems.
  • Advanced understanding of TCP/IP networks, including wireless technology.
  • Proficient in using an electrical multi-meter.
  • Solid understanding of common HVAC systems such as RTUs, air handlers, VAV boxes, chillers, and boilers.
  • Able to read and interpret HVAC mechanical prints.
  • Capable of checking out and commissioning common HVAC control devices like sensors, valves, damper motors, and relays.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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