Receptionist and Office Coordinator
2 weeks ago
Position Title: Front Desk Representative
Location: Not Specified
Department: Administrative Services
Employment Type: Full-Time
We are looking for a courteous, detail-oriented, and service-driven Front Desk Representative to serve as the initial point of contact for our clients, visitors, and staff. The successful candidate will manage daily front office activities, facilitate communication, and maintain a welcoming atmosphere. Strong communication abilities, a positive demeanor, and multitasking skills in a dynamic environment are essential.
Key Duties:
- Guide visitors to the correct personnel and departments
- Manage incoming phone calls by answering, screening, and directing them appropriately
- Perform administrative tasks including filing, photocopying, transcribing, and faxing
- Maintain accurate records of office expenditures
- Assist in organizing appointments, meetings, and conference room bookings
- Ensure the reception area is neat and well-stocked with necessary supplies (e.g., pens, forms, brochures)
- Work collaboratively with office personnel and support other departments as required
- Address customer inquiries, concerns, and complaints professionally, resolving issues promptly
Qualifications:
- High school diploma or equivalent; additional certifications are advantageous
- Familiarity with office management software (e.g., MS Office)
- Exceptional organizational abilities and attention to detail
- Strong interpersonal and communication skills
- Capability to work independently as well as part of a team
- Professional demeanor and appearance
- Effective multitasking and time-management skills, with the ability to prioritize responsibilities
- Commitment to customer service excellence
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